Troubleshooting Laptop Battery Detection Issues

In summary, the battery problem may be caused by a faulty circuit in the battery or by a faulty battery. If the problem is with the battery, then a new battery would probably be the cheapest fix.
  • #1
R.Harmon
24
0
Hi,

So I have a Sony VAIO laptop, and recently the batterys decided to stop being recognised by the computer (if I go to the power meter in the control panel, it reads the battery as "not present"), so I run off of AC power and disconnect the lead, the laptop just turns off. The problem is sony want £139 for a new battery, which is a little steep, and the last thing I want to do is replace the battery when that's not the issue. So I suppose my question is, is there anything else that could be causing the battery to not be recognised like this, other than the battery itself being faulty? Thanks for any help!

Rob
 
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  • #2
Do you know anybody else with a Vaio? You could swap batteries to see if the problem follows the battery or the laptop. If it stays with your laptop, it should be a pretty easy fix for a repair place familiar with Vaios. If the problem follows the battery, then a new battery would probably be the cheapest fix.
 
  • #3
There was a huge recall of Sony batteries last year (or was it 2 years ago), is it possible you might have one of these batteries? If the machine is a couple of years old then you might want to check out the serial numbers against those of recalled batteries.
 
  • #4
My Acer Timeline laptop battery stopped being recognized after I pulled it out while on AC power. It may be that your battery or the measuring circuit of the battery needs some kind of a reset.

I solved my problem by shutting down the laptop, then I pulled out the AC power cord AND the battery. Then I put the battery back in and rebooted. Now the battery was recognized.
 
  • #5
ok so i have a similar problem. my vaio laptop (about 2.5 years old) recently froze while it was shutting off, so i pulled out both the battery and the ac adaptor and it shut down. i then put both back in and it turned back on, but in the bottom right corner it said änd still says "No battery is detected." i tried smallphi's solution, turning the computer off, taking both out, then putting both back in, but the same problem occurred. i know that the battery can't be the problem, because it has had no problems at all up until i did this. is there any other quick fixes to this?
 

1. Why is my laptop not detecting the battery?

There could be several reasons for this issue. It could be due to a faulty battery, outdated BIOS, driver issues, or a damaged battery connector. It is recommended to troubleshoot each of these possibilities to determine the root cause.

2. How can I troubleshoot a laptop battery not being detected?

First, try cleaning the battery and laptop contacts with a soft cloth. If that does not work, try updating the BIOS and drivers. If the problem persists, try using a different battery to see if it is a battery issue. If none of these solutions work, it is best to consult a professional technician.

3. Can a software issue cause the laptop to not detect the battery?

Yes, it is possible for a software issue to cause the laptop to not detect the battery. Outdated drivers or corrupt software can prevent the laptop from properly recognizing the battery. It is recommended to update the drivers and perform a virus scan to ensure there are no software issues.

4. Does the type of laptop affect the battery detection?

Yes, the type of laptop can affect battery detection. Some laptops have a built-in battery that cannot be removed, while others have a removable battery. The detection process may differ between these types of laptops. Additionally, different laptop brands may have different battery detection methods.

5. How can I prevent my laptop battery from not being detected?

To prevent your laptop from not detecting the battery, it is important to properly maintain the battery. This includes regularly cleaning the contacts, updating the BIOS and drivers, and avoiding extreme temperatures. It is also important to use the laptop's battery as per the manufacturer's instructions, such as not overcharging or completely draining it.

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