Expected Repairs for Leased Computer: Calculating Mean and Standard Deviation

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SUMMARY

The discussion focuses on calculating the expected number of repairs and the standard deviation for a leased computer and color laser printer over a three-year term. The expected number of repairs per year is calculated as 0.20, while the standard deviation is determined to be 13.69. The annual service contract costs $100 plus $25 per repair, leading to a mean annual expense of $106.25. The total expected repairs over three years is 0.60, with a standard deviation of 23.09.

PREREQUISITES
  • Understanding of probability distributions and expected value calculations
  • Familiarity with standard deviation and variance concepts
  • Basic knowledge of service contracts and associated costs
  • Ability to perform calculations involving mean and standard deviation
NEXT STEPS
  • Learn about calculating expected value in probability distributions
  • Study variance and standard deviation calculations in detail
  • Explore financial implications of service contracts in business operations
  • Investigate the impact of repair frequency on total cost of ownership
USEFUL FOR

Small business owners, financial analysts, and anyone involved in managing leased equipment and service contracts will benefit from this discussion.

mutzy188
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Hi I need some help. I don't think I did any of this right.

A small business just leased a new computer and color laser printer for three years. The service contract for the computer offers unlimited repairs for a fee of $100 a year plus a $25 service charge for each repair needed. The company's research suggested that during a given year 86% of these computers needed no repairs, 9% needed to be repaired once, 4% twice, 1% three times, and none required more than three repairs.

1. Find the expected number of repairs this kind of computer is expected to need each year.

100(.86) + 125(.09) + 150(.04) + 175(.01) = 105

2. Find the standard deviation of the number of repairs each year.

.86(100-105)^2 + .09(125-105)^2 + .04(150-105)^2 + .01(175-105)^2 = 187.5
sqrt(187.5) = 13.69

3. What are the mean and standard deviation of the company's annual expense for the service contract?
I have no clue how to do this one.

4. How many times should the company expect to have to get this computer repaired over the three-year term of lease?
None?

5. What is the standard deviation of the number of repairs that may be required during the three-year lease period?
105*3 = 315

Thanks
 
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mutzy188 said:
Hi I need some help. I don't think I did any of this right.

A small business just leased a new computer and color laser printer for three years. The service contract for the computer offers unlimited repairs for a fee of $100 a year plus a $25 service charge for each repair needed. The company's research suggested that during a given year 86% of these computers needed no repairs, 9% needed to be repaired once, 4% twice, 1% three times, and none required more than three repairs.

1. Find the expected number of repairs this kind of computer is expected to need each year.

100(.86) + 125(.09) + 150(.04) + 175(.01) = 105
An answer like 105 should tell you something is wrong.
Use the right information: A computer needs no repairs with a probability of 86%. 1 repair with a prob. of 9%, 2 repairs with 4% and three with 1%.
Find the expectation [itex]P(X)[/itex] from this.

1. Find the expectation of the number of repairs squared: [itex]P(X^2)[/itex].
Then use: [itex]\sigma_X^2=P(X^2)-P(X)^2[/itex]
 
mutzy188 said:
Hi I need some help. I don't think I did any of this right.

A small business just leased a new computer and color laser printer for three years. The service contract for the computer offers unlimited repairs for a fee of $100 a year plus a $25 service charge for each repair needed. The company's research suggested that during a given year 86% of these computers needed no repairs, 9% needed to be repaired once, 4% twice, 1% three times, and none required more than three repairs.

1. Find the expected number of repairs this kind of computer is expected to need each year.
100(.86) + 125(.09) + 150(.04) + 175(.01) = 105
E(X) = μ = (0.86)*(0) + (0.09)*(1) + (0.04)*(2) + (0.01)*(3) = 0.20

2. Find the standard deviation of the number of repairs each year.
.86(100-105)^2 + .09(125-105)^2 + .04(150-105)^2 + .01(175-105)^2 = 187.5
sqrt(187.5) = 13.69
{Variance of X} = σ^2 = E{X^2} - E^2{X}


3. What are the mean and standard deviation of the company's annual expense for the service contract?
I have no clue how to do this one.
{Mean of X} = E{X} = μ
{Variance of X} = E{X^2} - E^2{X} = σ^2
{Yearly Cost} = C = 100 + 25*X
E{C} = E{100 + 25*X} = E{100} + E{25*X} = 100 + 25*E{X} =
= 100 + 25*μ
E{C^2} - E^2{C} = {calculate & collect terms} = (25^2)*σ^2


4. How many times should the company expect to have to get this computer repaired over the three-year term of lease?
None?
{Mean of X} = E{X} = μ
E{X1 + X2 + X3} = E{X1} + E{X2} + E{X3} = 3*μ


5. What is the standard deviation of the number of repairs that may be required during the three-year lease period?
105*3 = 315
{Variance of X} = E{X^2} - E^2{X} = σ^2
{Variance of (X1 + X2 + X3)} =
= E{(X1 + X2 + X3)^2} - E^2{(X1 + X2 + X3)} =
= {calculate & collect terms} = 9*σ^2


Thanks
HINTS GIVEN ABOVE IN RED.
~~
 
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