Main Question or Discussion Point
why am I only getting 16v between both line phases coming into my service from the meter on a 240v single phase panel for a home
If all devices work properly, you are getting line to line of 240 and line to neutral 120.Just 240 v equipment water heater ac unit all 120 v equipment and devices work
He said his 240 volt appliances are NOT working. He has lost one side and most likely the reason the 120 volt appliances all work is because they are being fed THROUGH the 240 volt appliances. My recommendation is to turn off ALL 240 volt appliances and he will find a bunch of 120 volt things that no longer work.If all devices work properly, you are getting line to line of 240 and line to neutral 120.
Either you meter is broken or you do not have it set to VAC.....or perhaps you have it on the wrong scale!!!