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Other Sciences
Computing and Technology
Implementing a CRM System for Industrial Distribution
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[QUOTE="Ronnin, post: 1771527, member: 44088"] I've had a request made by one of my outside sales reps to implement some type of CRM system at my branch. I used an ad hoc one I built out of Access years ago when I use to handle service and warranty claims for a computer manufacturer, but haven't used once since. I do see some merit in implementing somesort of call tracking system to do follow ups and customer tracking but I'm not going to spend a fortune in time or money doing it. My business is industrial distribution. Any suggestions, comments? [/QUOTE]
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Implementing a CRM System for Industrial Distribution
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