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aek
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I reckon there should be areas in this site for self service aid, ie. some common formulas, some theory etc. It's not for myself, but i believe it may enhance the sites popularity and most importantly help to person in need...
I think textbooks should be used for that purpose, the point of the forum is to help with understanding concepts presented in those.aek said:I reckon there should be areas in this site for self service aid, ie. some common formulas, some theory etc.
dextercioby said:I didn't take it as an insult,just not as an appropriate argument to sustain your claim.Everyone can be wrong.
SpaceTiger said:Also, latex shortcuts for the formulae I do know would also be handy, as I said.
Tom Mattson said:This idea came up a long time ago and it didn't go anywhere. Speaking for myself, I've never been a fan of the "crib sheet" method of learning or teaching. I think that it's the student's responsibility to find formulae. If he can't or won't do that, then he's got more problems than any PF member could help him with.
That's easy: You type it once, save the code in a document, and copy and paste it whenever you want to use it. That's what I do!
Tom Mattson said:That's easy: You type it once, save the code in a document, and copy and paste it whenever you want to use it. That's what I do!
Space Tiger said:Yeah, I do that as well, but then I've always been a shortcut junkie, so I try to make things as quick as is humanly possible (...)
dextercioby said:I don't usually use "common formulae",so i don't have reasons for shortcuts and code usage of copy-paste...
dextercioby said:What does that have to do with formulas...?
Self-service help is a feature that allows users to find answers to common questions or troubleshoot issues on a website without having to contact customer support. By providing this resource, it can decrease the number of inquiries and increase customer satisfaction, ultimately boosting site popularity.
Self-service help can be implemented through a knowledge base or FAQ section on the website. This can be created by the website owner or by using a third-party software or service. It can also be integrated into chatbots or virtual assistants for a more interactive experience.
Yes, self-service help benefits both parties. Website owners can save time and resources by reducing the number of support inquiries and improving customer satisfaction. Users can quickly find the answers they need without having to wait for a response from customer support.
Yes, self-service help can be beneficial for all types of websites, from e-commerce sites to educational platforms. Any website that has a high volume of user inquiries can benefit from implementing self-service help.
One potential drawback is the initial time and effort required to set up a self-service help system. It may also require ongoing maintenance and updates to keep information relevant. Additionally, some users may still prefer to contact customer support directly, so it is important to have multiple support options available.