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If you are not completely satisfied by this product

  1. May 27, 2008 #1
    Hey Everyone,

    Well yesterday I was eating a KitKat Chocolate Bar, and on the back it said I could send it back if I was not completely satisfied. What are the conditions that the chocolate bar would have to satisfy in order for me to get my money back? Would it be possible to buy 10, EAT THEM ALL, and then get my money back?

    Cheers for any help!

    _Mayday_
     
  2. jcsd
  3. May 27, 2008 #2

    BobG

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    Probably. 10 Kit Kat bars don't cost enough to be worth fighting over. At most, they might send a letter first wanting to know exactly what was wrong with them, requiring you to reply, requiring them to send another letter, etc. If abusing the system isn't a common problem, then they probably don't have a lot of bureaucracy in place to combat it.

    It would probably work nearly as good as returning a stuffed pepper to the dining hall in a holy joe (those brown envelopes with holes in them at people reuse to send internal documents around the workplace). The folks that worked crew would get their meals driven out to them in insulated boxes that held several plates. The boxes were getting old and sometimes the plates would wind up stacked on top of each other at the bottom of the box, hence delivery of a very unappetizing meal of flattened stuff peppers. The dining hall management and site commander were upset about the delivery method for about one day - that just added to the delight of other crew workers that had experienced the same problem. The guy didn't get his money back (but we were military and our meals were free, so that probably wasn't very realistic in the first place), but the dining hall did get new boxes for delivering the meals.
     
  4. May 27, 2008 #3
    What type of things would have to be wrong with the KitKat?
     
  5. May 27, 2008 #4
    If it had salmonela and you ate it and died, I think that would be grounds for them to send you another one.
     
  6. May 27, 2008 #5
    Yeah, eat all 10 at once. Then complain that they made you sick. :wink:
     
  7. May 27, 2008 #6

    lisab

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    Call them and say that you ate one, but weren't sure if you were completely satisfied or just partially so.

    Of course, you decided to gather more data points. Things were going along quite well, the data set was starting to converge nicely to a central limit. Suddenly, halfway through the 7th one, the data began to diverge.

    The divergence continued through to the middle of the 10th Kit Kat, when the data collection process came to a sudden, disgustng end.

    I'm sure they'll send you 10 more.
     
  8. May 27, 2008 #7
    They most definitely would. Upon hearing 'converge' and 'diverge' the poor guy with a low end triple-digit biweekly paycheck and double-digit IQ on the other end of the telephone would be sufficiently confused into submission to let you have your way.
     
  9. May 27, 2008 #8

    brewnog

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    If I was the service manager, I'd refund you for the first, then tell you to bugger off and stop taking the piss.
     
  10. May 27, 2008 #9

    Math Is Hard

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    I think after about seven Kit-Kats you'd see a floor effect. You'd barf. On the floor.
     
  11. May 27, 2008 #10
    They are probably going to reply back with a letter saying, "Give me a break".
     
  12. May 27, 2008 #11

    Math Is Hard

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    :rofl:

    That song's gonna be stuck in my head now.
     
  13. May 27, 2008 #12
    If it were out of date, squished, tasted funky, or other wise damaged.
    I bought a jar of peanut butter and jelly{the stuff was swirled together} it tasted really nasty, so I wrote a letter to the company and they sent me a case of the suff. Then I discovered that, in fact, there was nothing wrong with my jar. All of it tasted the same, it is just nasty stuff.
     
  14. May 27, 2008 #13
    Just let them know that the first one didn't satisfy you completely, so you had to eat a second. That one still didn't satisfy, etc. and so on, so you deserve a refund/replacement.
     
  15. May 27, 2008 #14
    I wouldn't be able to do sped the 50pence refund though!

    Haha! Yeah maybe, I think the question is who is to blame for the problem the supermarket or KitKat.

    Haha, what did you do with the case? If anything they made it worse.
     
  16. May 27, 2008 #15
    Dear Mr./Mrs./Ms. _Mayday_,
    It is with sorrow that we hear of your recent demise caused by our product. We regret the loss of a customer. Please convey our sincere condolences to your family. Enclosed you will find a KitKat bar to replace the one which did you in. We regret that company policy is to replace the defective item, not return our hard earned money back to you.

    Have a nice day,

    The Cadbury (no, ha-ha, we don't mean to imply that you are a cad) Monopoly Capitalist Running Dog and Chocolate Company.
     
  17. May 27, 2008 #16

    BobG

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    Clearly a fraudulent letter. I'd suspect a scam.

    Cadbury is about the only company that would be an incorrect answer to "Who makes Kit Kat candy bars?"

    Srangely enough, KitKat is made by Nestle, except in the US where Kit Kat is made by Hershey (the two brands spell the name differently, although the candy bars are practically identical otherwise). Kit Kats (or KitKats) were originally made by Rowntree.

    Nestle version: http://www.kitkat.com/
    Hershey version: http://www.hersheys.com/products/details/kitkat.asp

    The logos are different (for the blind or those that don't care to check the links).
     
    Last edited: May 27, 2008
  18. May 27, 2008 #17

    brewnog

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    Do you Yanks have Cadbury's chocolate? Like proper Dairy Milk, or Bourneville?
     
  19. May 27, 2008 #18
    Bourneville is way better.
     
  20. May 27, 2008 #19

    Math Is Hard

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    My familiarity with Cadbury is pretty much limited to the "Cadbury cream eggs" they sell here at Easter. (I don't like them. They freak me out a little.)

    I think I had some "flake" chocolate when I was in England. Is that Cadbury?
     
  21. May 27, 2008 #20
    Flask is cadburies, and cream eggs are like eating puss filled boils.
     
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