Yeah! How dare you give me free food!TheStatutoryApe said:You should have called and complained.
There could be several reasons for this. One possibility is that companies prioritize their profits over customer satisfaction. They may focus more on acquiring new customers rather than retaining existing ones. Another reason could be that the company's policies or procedures may not prioritize good customer service.
Being a good customer involves being respectful and courteous towards the company and its employees. This includes communicating effectively, paying bills on time, and following the company's policies and rules. It also involves providing feedback and suggestions for improvement in a constructive manner.
No, it is not fair for companies to treat good customers badly. Every customer, regardless of their spending or loyalty, should be treated with respect and provided with good customer service. Companies should strive to maintain a positive relationship with their customers, as it can lead to long-term loyalty and positive word-of-mouth marketing.
If you feel like you are being treated unfairly by a company, it is important to communicate your concerns directly to the company. You can also leave a review or feedback on their website or social media platforms. If the issue is not resolved, you can consider taking your business to a competitor.
Companies can improve their treatment of good customers by prioritizing customer satisfaction and implementing customer-centric policies and procedures. This includes providing training for employees on effective customer service, valuing and addressing customer feedback, and offering loyalty programs or incentives for loyal customers. Companies should also strive to be transparent and communicate clearly with their customers.