Internet slow !

Right now the most prolific virus companies are doing an excellent job of attacking the SoBig. It shouldn't be too much longer before things are back to normal.

 

It depends on the tpye of connection as to why the slowness. I do know (I work for norton virus removal) that sobig.f does not slow internet connection. Just make sure that you keep your defintions up to date and make sure everthing stays enabled ie autoprotect and script blocking.

and yes we are working our bootie off to make sure we can help as many people who think they have it, and people who know they have it....lots of OT but I am thinking it will die down again soon :)

 

Yes I did misunderstand the question thans for the clarification. A majority of the people that I talk to can't even get to the internet so.....

and you are correct Norton is the name actually after Peter Norton but no one (at least our customers!)really knows that Symantec and Norton are one in the same.....

Thanks again for the clarification!!!

 

although the Virus could be the problem, I don't think it necessarily must be, more information on what type of connection and computer you have would be helpful in determining what the problem is.

 

Sometimes clearing your cookies and temporary internet files can help bring back some speed. Be careful not to delete wanted cookies.

If you have cable, it could be that many other people have began using cable modems in your area, if you have DSL or dial-up perhaps you have some storm damage or interference to your phone line. Is your indicated connection speed the same as it was, or has that gone down? Perhaps the phone line, or cable (USB or Coaxial for cable modem) may have gone bad.

Just some possibilities. More information could help determine the problem.