I opened a Paypal account on behalf of my sister in Australia 1 year back. I have had several online transaction with the account. But recently, Paypal asked me to confirm my identity. I uploaded by sisters drivers licence; but it would also require any of the following 1.Utility Bill e.g. Electricity, Gas, Water, Landline phone bill (issued within the last three months); 2.Notice of Council Rates (issued within the last three months); 3.Tax Assessment provided by the Australian Taxation Office (issued within the last twelve months); or 4.A Centrelink Statement (issued within the last twelve months). Since she lived on rent; she din't have utility bills. Her No. 2 document was more than 3 months old and No. 4 was also more than 12 months. A recent document was on way, but it wasn't available by that time. We tried giving mobile phone bills to confirm address but it was rejected. After getting bored and because the account just had ~10$ we simply dropped out; and Paypal seized our money. My main issue here is if Paypal required those documents why didn't it ask before hand (when I was creating the account); Feels like it waited till I have money on my account and then brought up the issue. Further during the ~20 days account freeze period, It told me that -"I could add money but not remove it".