:grumpy: :grumpy: :grumpy: I'm moving Sunday morning. I have enough stuff that I need to rent a small truck. So, last Monday morning, I call U-Haul because I had no problems last time I moved. The guy picks up and says "please hold". Mind you this is 9:10am, and they open at 9. I'm on hold for 15 minutes. He never picks up. I give up, and figure I'll call back later. At 10am, I call back. This time the guy says: "How can I help you?" "Do you have any 10 or 14 foot box-trucks available for a local move on Sunday morning?" "Hold on." 12 minutes later, I get a call from my boss on the other line, so I have to hang up. I then call another location, figuring that that one is just shortstaffed. I'm on hold for a total of 13 minutes, but at least there, I'm told that they don't have any available. I'm told the 1-800 number to call which can check all the locations in the area (which wasn't in the phone book anywhere). I call the first location again, and after waiting on hold for 5 minutes, I give up and call the 800 number. The person picks up almost immediately. "Do you have 10 foot box-trucks available for Sunday Morning? 14 foot would be OK too, if there aren't any." "No, I'm sorry. We do have cargo vans available." "Are they big enough to move a double bed?" ... checks... "Yes" I reserve one. 4 days go by. Today... Friday... At 5:17pm I get a message giving me the pickup location... and time... My pickup is scheduled for 4PM on Sunday. You can return it Monday morning. Since when is 4PM in the morning? And, sorry... I need to work Monday morning. THATS WHY I F____ING ORDERED IT FOR SUNDAY MORNING! So I call back. "No, we don't have anything available for pickup in the morning." "How about other locations? Other sizes? I'm flexible..." "Nope, nothing." :grumpy: :grumpy: :grumpy: :grumpy: :grumpy: :grumpy: She didn't even freaking APOLOGIZE for her company screwing up my entire move! Now I'm supposed to find a truck (on musical hold right now) on Friday evening; after business hours; on the last weekend of the month; for a move in 2 days. *Ohhhh... I'm a little hot right now* It's going to be a loooooooong weekend.