Ah... now I see. The example in my book had it ordered somewhat oddly. After swapping those around, I do indeed get the correct answer of .0266. Thanks!
Homework Statement
Performance of a car wash center is modeled by the single-server Bernoulli queueing process with 2-minute frames. Cars arrive every 10 minutes, on the average. The average service time is 6 minutes. Capacity is unlimited. If there are no cars at the center at 10 am, compute...