Users are seeking free software options to create graphs with a broken y-axis more efficiently than Excel, which is considered cumbersome for this task. A specific example of a desired output was referenced, highlighting the need for a simpler solution. The discussion emphasizes the challenge of creating multiple graphs quickly, as the methods available online can be time-consuming. Participants are encouraged to share any alternative programs or techniques that can streamline this process. Finding an effective freeware solution for drawing graphs with broken y-axes is the primary focus of the conversation.