Troubleshooting a Small LAN Problem - Help Needed!

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Discussion Overview

The discussion revolves around troubleshooting a local area network (LAN) issue involving a cable modem, a hub, and two computers with different operating systems. Participants explore potential causes for the new computer's inability to access the network, comparing configurations and settings between the two machines.

Discussion Character

  • Technical explanation
  • Debate/contested

Main Points Raised

  • One participant describes their LAN setup and notes that a new computer is unable to access the network, despite having the same TCP/IP configuration as an older machine that worked.
  • Another participant suggests eliminating the hub as a potential issue and connecting directly to the modem.
  • A different participant questions the TCP/IP settings and asks if a DNS server is specified or if static IPs are used, emphasizing the need for correct settings with a hub.
  • Some participants clarify that the setup involves a hub, not a router, and discuss the limitations of using a hub with multiple computers connected to a single cable modem.
  • One participant explains that the cable modem may only recognize one MAC address, which could prevent the new computer from accessing the network.
  • Another participant discusses the possibility of using Internet Connection Sharing (ICS) with an additional network interface card (NIC) to allow multiple computers to connect to the modem.
  • There is a suggestion that resetting the modem after disconnecting the old computer may allow the new computer to be recognized.
  • Some participants express confusion about the original poster's problem statement, indicating a lack of clarity regarding the network configuration and issues faced.

Areas of Agreement / Disagreement

Participants generally agree that the current setup with a hub may not be sufficient for multiple computers to access the internet through a single cable modem. However, there are competing views on how to resolve the issue, including whether to use a router or additional NICs, and the implications of MAC address recognition by the modem remain unresolved.

Contextual Notes

There are limitations regarding the assumptions about the network configuration and the specific roles of the hub and modem. The discussion does not resolve the technical details of how to implement ICS or the exact behavior of the modem with respect to MAC address recognition.

BlackJack
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I have a small problem with my lan. The setup is as followed:
The cable modem is connect to a hub, which is connected with my own pc. I used to have an older machine [win2k, normal network card] which had no problems connecting to the network and to the modem. About one week ago I got myself a new pc[winxp pro, gigabite extrem network card from broadcom] which can no longer access the network. The tcp/ip config is the same. The only difference is that I no longer receive data.
Now my question: What should I try? Is there maybe a problem with the lan card?
thanks for your help
Blacky
 
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I would eliminate the hub first and try connecting that way.
 
What for? I know that the modem works since another computer is connected to the hub [win2k] which has access to the internet. I did try to connect using this computers rj45 cable but it still didn't work.
 
Could you post the tcp/ip settings for both computers here? Are you specifying a DNS server? Are you using a static ip? Since you have a hub instead of a router you may have to specify these settings.
 
Is that a hub or a router? Also, have you run XP's network setup wizard? I've had problems setting up networks manually in XP - it doesn't seem to want to allow it.
 
It is a hub and yes I have tried to run the xp config which didn't work as well. Both computers have the same settings. Everything is set to dynamic. No, no fixed ips or dns.
 
Do you have the windows firewall enabled? Or any other firewall?

Confirm both PCs are in the same workgroup also.
 
You say that you had it working in this configuration previously,

2 computers -> hub -> cable modem


It is not clear to me how it could work. My cable modem wants to talk to a specific MAC address, it will not work with 2 computers on a hub. You need a router which has the MAC address for the cable modem, it then delivers information to the computer which requests it.

Generally the configuration for 2 computers, or more, and no router; is to have a second LAN card in one of the machines. The extra LAN card is connected to the cable modem and ICS is used to control the information flow through the other LAN card to the network.

It seems to me that the cable modem has the MAC address of the 2nd computer and is quite happy talking to it alone. I do not know if you can you make ICS work in the configuration you have.
 
Integral said:
You say that you had it working in this configuration previously,
2 computers -> hub -> cable modem
It is not clear to me how it could work. My cable modem wants to talk to a specific MAC address, it will not work with 2 computers on a hub. You need a router which has the MAC address for the cable modem, it then delivers information to the computer which requests it.
Generally the configuration for 2 computers, or more, and no router; is to have a second LAN card in one of the machines. The extra LAN card is connected to the cable modem and ICS is used to control the information flow through the other LAN card to the network.
It seems to me that the cable modem has the MAC address of the 2nd computer and is quite happy talking to it alone. I do not know if you can you make ICS work in the configuration you have.

You are correct.

He said he couldn't access his network which I was thinking are his two pcs.

I was under the impression he could not access his other computer.

He really didn't clearly state the problem.

ICS will not work with the Internet connection running off of the hub. To use ICS you need one NIC for the Internet connection and another NIC to run to the network. ICS is actually kind of like a cheap NAT service.

Blackjack... you can either buy a router or buy a cheap NIC.

If you just want to go cheap, buy one network card and run a standard cat5 to your hub. Then plug the cable modem into your extra NIC and setup ICS. It works the same as a router essentially.
 
Last edited:
  • #10
So if I have understood you correctly : My cablemodem has memorized the mac address of my old computer and won't let me access the connection because my new mac address doesn't correspond with the old one?




[no. no firewalls. What I thought I knew was, that a hub just shares the packets and doesn't bother about anything (which worked fine with the old computer).]
 
  • #11
BlackJack said:
So if I have understood you correctly : My cablemodem has memorized the mac address of my old computer and won't let me access the connection because my new mac address doesn't correspond with the old one?
[no. no firewalls. What I thought I knew was, that a hub just shares the packets and doesn't bother about anything (which worked fine with the old computer).]

Yes your cable modem will only take one MAC address. It has one interface and expects to end on a NIC.

If you unplug your old pc from the hub and reset your modem it will probably lock onto the MAC of your new computer.

A router (at least a home use one) typically has a switch in it as well. A switch is just like a hub except there aren't collisions like there are on a hub. A hub kind of broadcasts information to every connection on the hub. A switch actually only sends the information to the correct port.

A home use router has an internet port and then several switching ports. The router takes that single interface and uses NAT or Network Address Translation to allow traffic from each of the switching ports. NAT is like an intermediate interpreter. It assigns a port or range of ports to each connection on the switch. So when data comes in and out of the router it can interpret where the data goes.

This is why NAT is somewhat secure. If someone does a portscan on your router it will not reveal the open ports on your PC. It will only reveal the ports on the router. If the router has assigned its port 1233 to your PC then to penetrate NAT you have to know the destination computer is behind that port.

This is also why you have to enable port forwarding for web services such as a web server. You have to tell the router to make its port 80, port 80 on a specific PC. Then when incoming requests come into the router it has a static rule to direct traffic.
 

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