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Computer infected by an anti-virus conpany's virus

by Ingenium
Tags: antivirus, conpany, infected, virus
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Feb7-10, 01:53 PM
P: 10
So for the past 2-3 weeks, when i open up any internet browser, i get random pop-ups that i have never gotten before (internet surveys for wikipedia and facebook, and random program download links). So I called my older brother who is really good with computers and he said that my computer has been infected with a virus that one of the anti-virus companies made so that i would have to buy their product. He told me that he would fix it when he got back home (he's out of state for college and wont be back for another month). After that I just dealt with the pop-ups and always Xed out of them.

But today when i turned on my computer (which is now on max security with zone alarm anti-virus stuff) and i got more security alerts than i normally do (6 instead of the usual 1) and i didnt think anything of it until i got back from church and noticed that a new program was installed on my computer called pc defender. My computer also would not play my Call of Duty (which now works), but when i go to use ctrl alt delete to see what was going on, it says that it (the task manager) is disabled by the administrator. And now whenever i start a program (my games or internet) it opens up a list asking me what i want to open this program with.

I've tried using mbam, but apparently this virus blocks that too because it says it cant find the .exe file thing. So is there any way to fix this problem? I'm worried that my computer might get really messed up from this thing.
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Feb8-10, 10:15 AM
P: 735
Why not just format your PC once again? every windows user does every week.

Your PC is most probably a bot on the net now...the only option is to format it.
Feb8-10, 04:15 PM
P: 10
so how do you go about formatting it and what exactly does it do?

Feb8-10, 04:47 PM
P: 182
Computer infected by an anti-virus conpany's virus

This sounds to me like a terrible computer virus which poses as anti-virus software which you must give your personal financial information to, especially credit card numbers in order to "buy" the bogus software. This information gets sent directly to people whom use that information for very fraudulent means.

These types of computer viruses can most commonly be gotten from shady pornographic websites, social networking websites such as MySpace and Facebook.

You should unplug your internet connection until you get this problem fully resolved. A 3rd party may be running key loggers, and other tracking cookies and scanning them for credit card and bank account #'s.

I NEVER put any financial or personal information on my computer for reasons like these.

This is a classic example of a phishing scam. I don't feel sorry for people whom are dumb enough to fall for them.

If this "anti-virus" impostor asks you for any personal financial information to "buy" their "product", DO NOT give type it in. I'm sure you get the point about what would happen. People in a strange, foreign country (usually Nigeria) will wipe out everything you have in the bank.
Feb8-10, 05:18 PM
P: 10
im still in high school so i have no financial information to speak of. only things in your list that i go on is facebook. didnt realize that you could actually get viruses from something like that. and i never buy anything off the pop-up things that come up
Feb8-10, 06:40 PM
Topher925's Avatar
P: 1,672
A lot of times these virus's just live in the browser files. Try uninstalling your browser, clearing all the files, and then reinstalling your browser.

What OS are you using?
Feb8-10, 06:57 PM
P: 10
im using microsoft xp. how do you go about removing all the files from the browser?
Feb8-10, 07:31 PM
PF Gold
P: 469
Run Malwarebytes

It will probably clean it off.
Feb8-10, 08:29 PM
P: 10
ive used malewarbytes before all this happened and it worked fine. but when all these problems started i tried to run it again and it said it couldnt find the .exe file thing to run it. so i unistalled it and reinstalled it, only to find that the same thing happened again (i think i tried about 4 times before i gave up)
Math Is Hard
Feb8-10, 08:44 PM
Sci Advisor
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Math Is Hard's Avatar
P: 4,922
I got a rogue anti-virus on my PC and was able to clean it off by running malwarebytes, but I had to run my computer in safe mode while I was doing it.
Feb9-10, 09:21 AM
HW Helper
P: 7,131
On a somewhat related note, why doesn't Microsoft's malware removal program remove Microsoft's genuine advantage validation programs?
Feb9-10, 09:47 AM
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Chronos's Avatar
P: 9,446
Do you have a system restore file that was created before the problem originated?
Feb9-10, 11:59 AM
P: 10
im not really sure about the system restore. how do you that out?
Feb9-10, 12:38 PM
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P: 9,446
Instructions for using system restore found here. Try picking a restore point prior to date of infection. You can undo the restore if unanticipated problem occurs. If virus interferes with system restore, load windows in safe mode and restore from there.
Feb9-10, 06:28 PM
P: 10
because of that virus, every time i try to start a program (even the internet) it opens up a little window that says open with... and i have to choose the program. but i cant seem to find where the program itself is located at. and when i tried searching for it using the search function to search through the files, the blue screen of death came up and restarted my computer. so where exactly is the program to start the system restore at? (which folder and such)
Feb9-10, 10:38 PM
HW Helper
P: 7,131
To prevent problems like this in the future, I'd recommend getting a second hard drive, partition that drive into at least two partitions, installing another instance of the OS (or a compatable OS) on the second hard drive's first partition, using the second hard drive's second partition to back up the OS.

Since some boot files on C can't easily be restored, you might consider separating your first hard drive into at least two partitions. A small C partition with just the boot files, and then a second partition to install the primary OS into.

With this setup, you can backup (copy works fine), compare (I use windiff), and if wanted, format, restore, compare to defrag either OS partition using the other instance of OS.
Feb10-10, 02:11 AM
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Chronos's Avatar
P: 9,446
Start your computer in safe mode, then run system restore.
Mar16-10, 04:26 AM
P: 2,292
Malwarebytes will work fine.
What is happening is that the virus is keeping it from running.
So, what you do is this:

Download it from a different, clean computer.
Rename it!!!!!!! VERY IMPORTANT!
Transfer to a thumb drive, CD, etc... and install on the problem computer in SafeMode with Networking.
Update, then scan.

If joy, you need to clean System Restore.
Do this by disabling it, re-starting your computer, then re-enabling it.

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