General computing ???

Vinceoe

On my computer the internet connection has been down for 3 months and now its been fixed I can't sign into MSN and I can't set a desk top back ground either.

Does anyone know how I can sort these problems out??

JaredJames

That is far too vague for anyone to give an accurate diagnosis.

The internet being down isn't going to stop you setting a desktop background.

It sounds like you've had some form of virus - some take over various controls and prevent you changing the background etc.

Mark44

If you can't sign into MSN, it's possible that someone else took over your MSN account and changed the password. This exact thing happened to my wife's hotmail account. We contacted MSN Help and were able to set things right, although it took a few times. Each time my wife changed her password, the miscreant was able to change it again.

If this is your problem, here's a link that might help:
http://explore.live.com/windows-live...?wa=wsignin1.0

pallidin

Your internet has been down for 3 months?
Doesn't sound like an ISP problem, rather a subscriber issue.
After some set period of inactivity(it used to be 30 days, now I think it's 90) your original MSN account is considered "inactive" and thus deleted.

You will need to sign-up with a new account.

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Vinceoe	General computing ??? On my computer the internet connection has been down for 3 months and now its been fixed I can't sign into MSN and I can't set a desk top back ground either. Does anyone know how I can sort these problems out??

JaredJames Blog Entries: 8 Recognitions: Gold Member	That is far too vague for anyone to give an accurate diagnosis. The internet being down isn't going to stop you setting a desktop background. It sounds like you've had some form of virus - some take over various controls and prevent you changing the background etc.

pallidin	General computing ??? Your internet has been down for 3 months? Doesn't sound like an ISP problem, rather a subscriber issue. After some set period of inactivity(it used to be 30 days, now I think it's 90) your original MSN account is considered "inactive" and thus deleted. You will need to sign-up with a new account.