COM Surrogate Has Stopped Working

[RiseAgainst]

I am stuck with Vista on my computer right now, and when I am browsing a folder that has video files in it, messages constantly pop up that say "COM Surrogate Has Stopped Working". Usually this is a problem with Nero, but I uninstalled it because it doesn't work with Vista, what else causes this problem?

[Дьявол]

You got the solution HERE (http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/)!

[RiseAgainst]

You got the solution HERE (http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/)!

I tried this but I still get the same error pop up.