The discussion centers around a user experiencing issues with a new iPod after attempting to reformat it using the iTunes Updater. Following the reformat, the iPod became unresponsive, failing to turn on, charge, or be recognized by the computer. A suggestion was made to restart the device by holding the "Menu" and "Select" buttons for 10 seconds, indicating a potential firmware issue resulting from the reformat process.
PREREQUISITESThis discussion is beneficial for iPod users, tech support personnel, and anyone troubleshooting electronic device issues, particularly those related to firmware and software updates.
Benjin said:i just got a new ipod and when i plugged it into my computer it said to reformat it, so i did using the itunes updater, and now i can't even turn it on, the computer doesn't recognize it, and it doesn't charge... essentially a paper weight now. can anyone help me?