Clearing a deleting print job from spooler

DaveC426913
Gold Member
18,327
1,940

Main Question or Discussion Point

Clearing a "deleting..." print job from spooler

I've had a print job that's been "deleting..." for a loooooong time. Other jobs line up behind it. I've tried rebooting both the printer and the computer. No joy.

Windoze XP

Help!
 

Answers and Replies

ranger
Gold Member
1,654
1
Here is one way of doing it:

1. On the taskbar, click Start, and then click Run.

2. Enter the following:

net stop spooler (and hit enter)

3. Delete all files in the following folder:

C:\Windows\System32\Spool\Printers

4. Once the spool files are deleted, start the spooler again:

net start spooler

A second way:
What you want to do is going into >Start>Programs>AdmininstrativeTools>ComponentServices.

Then select the Services option on the tree, and scroll down to Print Spooler. Select it, and choose Stop.

Then go into My Computer and go to your primary drive where XP is installed and navigate to the systemrootdirectory\system32\spool\printers. Usually the systemrootdirectory is \windows, but it might be something else. On my system, its \windowsx and there is a \windows directory which was an old installation, so be careful. Once in that directory, delete all the .shd and .spl files. Don't delete subdirectories.

Then go back to Component Services and restart the print spooler. This should empty the queues and allow you to delete any printer that you needed.
Source: http://www.northeastfoto.com/forums/archive/index.php/t-4436.html

This solution is for windows 2000, put may also work for windows XP:

http://support.microsoft.com/kb/216221 [Broken]
http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1039959,00.html
 
Last edited by a moderator:
DaveC426913
Gold Member
18,327
1,940
Yeah thanks. I Googled it after. In fact, I think I came up with the same page as you listed there... :smile:
 

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