Clearing a deleting print job from spooler

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SUMMARY

This discussion addresses the issue of clearing a "deleting..." print job from the print spooler in Windows XP. The recommended solution involves stopping the print spooler service using the command net stop spooler, deleting all files in the directory C:\Windows\System32\Spool\Printers, and then restarting the spooler with net start spooler. An alternative method includes using the Component Services to stop the print spooler and manually deleting the .shd and .spl files from the spool directory. This process effectively resolves the issue of stuck print jobs.

PREREQUISITES
  • Basic understanding of Windows XP operating system
  • Familiarity with command line operations
  • Knowledge of navigating file directories in Windows
  • Experience with Windows services management
NEXT STEPS
  • Research how to manage print spooler settings in Windows 10
  • Learn about troubleshooting print jobs in Windows Server environments
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This discussion is beneficial for IT support technicians, system administrators, and users encountering issues with print jobs in Windows XP or similar environments.

DaveC426913
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Clearing a "deleting..." print job from spooler

I've had a print job that's been "deleting..." for a loooooong time. Other jobs line up behind it. I've tried rebooting both the printer and the computer. No joy.

Windoze XP

Help!
 
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Here is one way of doing it:

1. On the taskbar, click Start, and then click Run.

2. Enter the following:

net stop spooler (and hit enter)

3. Delete all files in the following folder:

C:\Windows\System32\Spool\Printers

4. Once the spool files are deleted, start the spooler again:

net start spooler

A second way:
What you want to do is going into >Start>Programs>AdmininstrativeTools>ComponentServices.

Then select the Services option on the tree, and scroll down to Print Spooler. Select it, and choose Stop.

Then go into My Computer and go to your primary drive where XP is installed and navigate to the systemrootdirectory\system32\spool\printers. Usually the systemrootdirectory is \windows, but it might be something else. On my system, its \windowsx and there is a \windows directory which was an old installation, so be careful. Once in that directory, delete all the .shd and .spl files. Don't delete subdirectories.

Then go back to Component Services and restart the print spooler. This should empty the queues and allow you to delete any printer that you needed.
Source: http://www.northeastfoto.com/forums/archive/index.php/t-4436.html

This solution is for windows 2000, put may also work for windows XP:

http://support.microsoft.com/kb/216221
http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1039959,00.html
 
Last edited by a moderator:
Yeah thanks. I Googled it after. In fact, I think I came up with the same page as you listed there... :smile:
 

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