G/G/1 queueing simulation parameters in QtsPlus and SimQueue

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i am a complete nooby in statistics, therefore the question i am about to ask may sound very unprofessional warning :)

so, we have a task to simulate a G/G/1 queueing system for particular parameters (Erlang distribution is assumed). I have been able (hopefully) to find out what mean and number of stages should be.

We are using the QtsPlus for the simulation and supposed to do it for 10000 clients. QtsPlus, however, has following parameter fields set to their defauls:

* Number of Transactions to Simulate: 10000
* Checkpoint Message Frequency: 1000
* Maximum Probability Size: 15

and i am very confused about it. Which field corresponds to the number of clients and what values should i enter in the other fields?

There is also another simulation software (in catalan, SimQueue.jar) that i tried, but it asks for

* Population
* Customers met

I thought that population would be the right parameter, but "customer met" is not allowed to left blank...

thanks a lot
 
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