1. Entropy and information are basically opposites. Entropy tells you how many quantum states are consistent with the information you have. If you have more information about the state, then there are fewer states that match the description, so the entropy is less.
2. Yes.
3. When two particles interact, they trade some energy and momentum. The amount of energy/momentum transfer is in superposition. Somehow, the wavefunction collapses, and the amount of transfer takes on some random value. So, if we initially knew the energy/momentum of each particle before the interaction, afterwards we only know the total. So some information was lost. It's not clear how this wavefunction collapse occurs.