Password error when associating with Google

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  • Thread starter Thread starter Petr Matas
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Petr Matas
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I am trying to associate my PF account with my Google account. At .../connected-accounts/google/ I am entering the same password I use to login to PF (verified by logging out), but I am getting the following error:

Oops! We ran into some problems.​
Your existing password is not correct.​

Can we fix it?
 
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Hi Petr,

I tested the connection with a tool on our backend and it passed. Are you sure you're using the correct Google password when it asks?
 
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Hello Greg,

I was not even asked for the Google password (nor my confirmation), because I was already logged in. Logging out from Google solved the problem. Maybe something went wrong two weeks ago when I tried to log in using an unassociated Google account and reset my PF password just after that.
 
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