PF Support Chat - Live Chat & Forum Questions

[Greg Bernhardt]

Some of you may have seen me experimenting with a live chat support popup a few hours ago. I've since put the support option as a button on the homepage and on the contact us page. This should be use for administrative support or forum questions only. I'm on several hours a day, but can't guarantee any specific times. This support option is on a trial basis.

 

[Dembadon]

Nice!

Are you able to change the picture/avatar of the chat icon? I'm not sure what it says during regular hours, but right now it says, "Leave a Message" and has a picture of a man who I swear I've seen before (being used for a similar purpose). I think it would be cool to put a picture of yourself, or maybe a famous scientist or something.

 

[Monique]

has a picture of a man who I swear I've seen before (being used for a similar purpose). I think it would be cool to put a picture of yourself, or maybe a famous scientist or something.

Probably in some teeth-whitening add I rather see the furry little creature.

 

[Enigman]

Nice!

Are you able to change the picture/avatar of the chat icon? I'm not sure what it says during regular hours, but right now it says, "Leave a Message" and has a picture of a man who I swear I've seen before (being used for a similar purpose). I think it would be cool to put a picture of yourself, or maybe a famous scientist or something.

Its used by these sites:

1.Rekindling - Rehab Luton Home
2www.bigcontacts.com/bigcontacts2
3Storm Group- llC # BC667571 | Storm Group
4.soul.juwai.com/residences/
5.Albaonline Website Development and SEO Experts, Website package Gold Coast, Web Design Brisbane
6. twweonline.tumblr.com/
7.Contactos - easyCloud Portugal
8.Clinicas de recuperação dependentes químicos 9.
10.انجمن تخصصی وب هاستینگ ایران
11.add-list.ir/index.php?page=6‎
End of list
(Google search )

 

[Greg Bernhardt]

Nice!

Are you able to change the picture/avatar of the chat icon? I'm not sure what it says during regular hours, but right now it says, "Leave a Message" and has a picture of a man who I swear I've seen before (being used for a similar purpose). I think it would be cool to put a picture of yourself, or maybe a famous scientist or something.

If the support becomes worthwhile I'll change the graphic. At the moment it's a stock photo the software company provides. I'm using LiveChat. It's a very popular live chat support software. I'll keep the service up for a month and determine if I want to continue with it.

 

[Evo]

I also vote to change the graphic, the guy looks just a tad too cheesy.

 

[Monique]

Such a stock photo doesn't make me want to request support, quite the opposite.

 

[turbo]

Such a stock photo doesn't make me want to request support, quite the opposite.

True. The guy looks like a psychopath, IMO.

 

[Greg Bernhardt]

True. The guy looks like a psychopath, IMO.

lol what if that really was a photo of me

 

[turbo]

lol what if that really was a photo of me

Then I would say "Nice psychopath. Please don't come to Maine."

 

[Evo]

lol what if that really was a photo of me

I suggest grumpy cat.

 

[lisab]

I suggest grumpy cat.

Or a prairie dog.

 

[Evo]

Or a prairie dog.

Oh, Praire dog looks very professional. Prairie dog it is!

 

[StevieTNZ]

Maybe you could put an 'open' icon when you are online and ready to deal with requests live.

 

[Greg Bernhardt]

Maybe you could put an 'open' icon when you are online and ready to deal with requests live.

The icon does change when I am offline.

 

[Greg Bernhardt]

The support chat experiment is over, carry on :)

 

[Office_Shredder]

It lasted two days? Was there anything specific that made you end it so fast?

 

[Greg Bernhardt]

It lasted two days? Was there anything specific that made you end it so fast?

Got a lot of quick hang ups. No real support given. Not worth it especially if it's a paid service.