Well, you probably are making this problem a bit harder than it is, but everyone does that until it 'clicks'.
Have you drawn a picture? I get the impression that you're trying to plug numbers into formulas, but you're not sure which formulas to use or why because you don't have a physical picture of what's going on. I would suggest drawing a picture. What happens to the gravitational force as you move away from the surface of the earth?
Now, as for whether or not you should use the formula for the gravitational force, you already are using it-- you just don't know it yet. Check out the following derivation, which I believe is accurate (I'm slightly out of practice :-)-- if anyone notices anything, please jump in. Now,
[tex]F = ma = \frac{GM_{e}m}{r^2}[/tex]
and since we're calling the acceleration due to gravity g, not a,
[tex]F = mg = \frac{GM_{e}m}{r^2} \Rightarrow{g = \frac{GM_{e}}{r^2}}[/tex]
So now, at the surface of the earth, [itex]r = R_e[/itex], so
[tex]g_e = \frac{GM_{e}}{{R_e}^2}[/tex]
Now, at some height above the surface of the Earth [itex]R_e[/itex], [itex]r = R_e + h[/itex], so the acceleration due to gravity there would be
[tex]g = \frac{GM_{e}}{r^2} = \frac{GM_{e}}{(R_e+h)^2}[/tex]
Now, using these two results, we can calculate the ratio [itex]\frac{g_e}{g}[/itex]:
[tex]\frac{g_e}{g} = \frac{\frac{GM_{e}}{{R_e}^2}}{\frac{GM_{e}}{(R_e+h)^2}} = \frac{(R_e + h)^2}{{R_e}^2} = \frac{{R_e}^2(1+\frac{h}{R_e})^2}{{R_e}^2} = (1+\frac{h}{R_e})^2[/tex]
so
[tex]\frac{g_e}{g} = (1+\frac{h}{R_e})^2 \Rightarrow g = \frac{g_e}{(1+\frac{h}{R_e})^2}[/tex]
Which is the formula (almost; I think you may have mis-typed it) you were originally going to use. And you should, it will help you with part (a), although I have shown an intermediate result that may actually be slightly more useful.
The math is helpful, but try to picture what's going on here, to help you decide which equations you should use. Draw a picture, if you haven't. All you're trying to do is find out how high you need to be to experience 10% of the gravitational force as you would on the surface.
Hope this helps.