Solving Java Installation/Uninstallation Problems

  • Context: Java 
  • Thread starter Thread starter yungman
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Discussion Overview

The discussion revolves around issues related to the installation and uninstallation of Java, specifically focusing on error messages encountered during these processes. Participants share their experiences and seek solutions for resolving these installation problems.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Homework-related

Main Points Raised

  • One participant reports an error message (Error 1723) when attempting to uninstall Java(TM) 6 Update 37, indicating a problem with the Windows Installer package.
  • Another participant suggests referring to an article for troubleshooting the Error 1723, but the original poster states that the provided instructions did not resolve the issue.
  • The original poster mentions trying the Java uninstall tool, which did not function as expected, and seeks alternative software for removal.
  • A later reply indicates that the uninstall process may require the installation of a new version of Java before the uninstall tool can work effectively.
  • The original poster then describes a new issue encountered during the installation of the new Java version, specifically an error message indicating "Access is denied" during the installation process.
  • One participant inquires if the original poster is using Windows 7 and suggests trying to install Java as an Administrator, referencing another thread for further assistance.

Areas of Agreement / Disagreement

Participants do not appear to reach a consensus on a single solution, as multiple issues and error messages are discussed, with various suggestions being offered without definitive resolution.

Contextual Notes

There are indications of dependency on system permissions and the specific version of Windows being used, which may affect the installation and uninstallation processes. The original poster's experience suggests that the issues may be recurring and not easily resolved.

Who May Find This Useful

This discussion may be useful for users experiencing similar Java installation and uninstallation problems, particularly those encountering specific error messages on Windows systems.

yungman
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I have problem with installing and uninstalling Java. Some of my work cannot be completed without a working Java. I tried to uninstall Java(TM) 6 Update 37 , it gave me an error message:

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

What can I do.
 
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You can try the tips in this article: http://www.java.com/en/download/help/error_1723.xml
 
Last edited by a moderator:
SteamKing said:
You can try the tips in this article: http://www.java.com/en/download/help/error_1723.xml

Thanks for the reply, the instruction is exactly what I tried already and it would not complete the uninstall. I tried clicking their "Java uninstall tool" and it doesn't seem to do anything.

Any other trusted software that can remove the old Java program?
 
Last edited by a moderator:
I managed to uninstall the old program. They need to install the new version before the Java uninstall program can work.

But now I have a new problem. This is a recurring problem that prompt me to uninstall the old version to start out. When I install the new Java, it downloaded, installed until towards the end, an error message comes up:

Installer: Wrapper.CreateFile failed with error 5:Access is denied.

What is this. I know the Jave really never work correctly on this computer.
 

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