Troubleshooting Login Issues: How to Fix Broken Logins in 15 Minutes or Less

  • Context: Bug 
  • Thread starter Thread starter testingagain
  • Start date Start date
testingagain
logins broken? Don't log out!

Maybe I'm just stupid, but logins currently seem to be broken. I can log in by making a new account and visiting the URL given in the email. However, if I log out of that account and then try to log back in, I get an error message saying I'm over my quota of failed logins, and I should try again in 15 minutes. After 15 minutes, it still doesn't work.

-Ben Crowell
 
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Yep, I had that too. I only tried to log in once (the first time) and it came up.

Just restarted and it worked though.
 


Yes, there is a problem. I suggest that no one log out if you plan to come back to PF before the problem is fixed.

We can post here when the problem is fixed. Disregard any e-mails telling you to reset your password to avoid more problems.
 


JaredJames said:
Yep, I had that too. I only tried to log in once (the first time) and it came up.

Just restarted and it worked though.
Did you reboot Jared?
 


Evo said:
Did you reboot Jared?

Yeah (was actually for another issue, but solved both).

It came up saying I'd tried to many times (all of once) and so I just closed the browser and then restarted and I had to log in again, but it went straight through.
 


Please send me an e-mail when this gets fixed. I can't login with my real name and had to make up this absurd replacement name. Once it is fixed you can disolve this bogus membership as I only created it for the purpose of submitting this single post.
 


Snyder Jimmy said:
Please send me an e-mail when this gets fixed. I can't login with my real name and had to make up this absurd replacement name. Once it is fixed you can disolve this bogus membership as I only created it for the purpose of submitting this single post.
How can we send you an e-mail if we have no way of guessing who you are?
 


JimmySnyder? :biggrin:
 


Don't reboot! People are getting locked out.
 
  • #10


I just installed another browser (FF update crashes on 7x64) and I couldn't log in either! I had to open FF which is "remembered".
 
  • #11


*pant* wow I've been locked out all day :cry:!
 
  • #12


Oh, look at that sad post count.
 
  • #13


unbasil said:
Oh, look at that sad post count.
Aww, {{{{hugs}}}} unbasil At least you're here in spirit.

GREG!
 
  • #14


I noticed this problem about two hours ago, I just grabbed next computer to me and logged in
 
  • #15


This didn't bother me, as I'm always logged in. PF will never escape my vile clutches.
 
  • #16


Holly Crap. I'm In. I thought I was going to loose my mind.

Thanks so much for the work Greg. And Evo, you're my hero. :):):)
 
  • #17


dlgoff said:
Holly Crap. I'm In. I thought I was going to loose my mind.

Thanks so much for the work Greg. And Evo, you're my hero. :):):)
Yay, you're back! Thank Greg, he's working on a permanent fix. Until he says it's all fixed, you might not want to log out.
 
  • #18


YEEES! It works again!

Greg, Evo, you're my heroes!
 
  • #19


Evo said:
Yay, you're back! Thank Greg, he's working on a permanent fix. Until he says it's all fixed, you might not want to log out.

Thanks Evo. I'm going to keep hooked up all night, just in case.
 
  • #20


Yeah I can login now. BTW was this problem in any way related to the mathjax testing that was going on ?
 
  • #21


Char. Limit said:
This didn't bother me, as I'm always logged in. PF will never escape my vile clutches.

I hadn't been able to log in all day until this evening. Anyway, how do you stay "always logged in"? I find if I'm idle for a [not very long] period of time it automatically logs me out.
 
  • #22


LCKurtz said:
I hadn't been able to log in all day until this evening. Anyway, how do you stay "always logged in"? I find if I'm idle for a [not very long] period of time it automatically logs me out.

Never being idle helps. A lot. Also, I never delete cookies.
 
  • #23


mishrashubham said:
Yeah I can login now. BTW was this problem in any way related to the mathjax testing that was going on ?

Not related. The problem is with our load balancer. It's not carrying over member's IPs. Still working on it. I disabled the strike system for the time being.
 
  • #24


Turning the strike system back on for testing. There will be login issues for the next bit of time.
 
  • #25


It happened to me too...but I deserved it -_-
 
  • #26


I wonder if these are not first signs of the incoming end of the world?
 
  • #27


I wonder what the second signs would be
 
  • #28


HeLiXe said:
I wonder what the second signs would be

a rash
 
  • #29


HeLiXe said:
I wonder what the second signs would be

The third signs: PF becomes overwhelmed by crackpots.
The fourth signs: The crackpots steal the golden horn of destiny. Nobody can change their username.
The fifth signs: Mentors start disappearing.
 
  • #30


Greg Bernhardt said:
a rash
:eek: It's coming y'all! Head for the hills!
micromass said:
The third signs: PF becomes overwhelmed by crackpots.
The fourth signs: The crackpots steal the golden horn of destiny. Nobody can change their username.
The fifth signs: Mentors start disappearing.

Well I've seen some of the fourth and fifth signs but the third one has yet to be seen...
 

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