Why is my ASUS laptop blocking internet access on different WIFI networks?

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Jobrag
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My wife has an ASUS laptop K53E series Notebook running Windows 7 Home Premium which she bought to use at her work (she is a teacher), the school part purchased with her and had the school IT set up everything.
The problem started when the school IT wonk set up the WIFI to connect to the school system (worked OK), but while it would connect to our home LAN would not allow internet access. After several visits to the IT guy he got it working so that it would connect to home LAN and give internet access. Last week we were away on a short holiday and in the hotel it would connect to the hotel WIFI but again blocked internet access, does anyone have any ideas as to why the computer is blocking internet access and how to remove the block?
 
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