Users are experiencing issues with a limited smilies menu in Internet Explorer 8, particularly on Windows 7, where the scrollbox is unresponsive. Despite having the same version of IE8, some users report different experiences, with suggestions to use alternative browsers like Firefox or Chrome for better functionality. There are also mentions of problems persisting on older systems like Windows XP. Users can type in smiley names as a workaround, and a full list of smilies is available online. Overall, while some users prefer IE8 over IE7, the smiley menu issue remains a common frustration.