Alienware Aurora 9700 Troubleshooting Help

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SUMMARY

The Alienware Aurora 9700 is experiencing power issues following a graphics card replacement that involved excessive thermal paste application, leading to potential motherboard damage. The power button glows, indicating power is reaching the system, but pressing it does not initiate startup, suggesting further hardware failure beyond the graphics card. The discussion highlights the need for thorough diagnostics to identify the root cause of the failure, which may include inspecting the motherboard and other components.

PREREQUISITES
  • Understanding of PC hardware components, specifically graphics cards and motherboards.
  • Knowledge of thermal paste application techniques and their impact on hardware.
  • Familiarity with power supply unit (PSU) functionality and diagnostics.
  • Basic troubleshooting skills for desktop computers.
NEXT STEPS
  • Research Alienware Aurora 9700 motherboard diagnostics and common failure points.
  • Learn proper thermal paste application techniques to prevent future damage.
  • Investigate power supply unit testing methods to determine if the PSU is functioning correctly.
  • Explore troubleshooting steps for non-responsive power buttons in desktop systems.
USEFUL FOR

This discussion is beneficial for PC builders, hardware technicians, and anyone involved in troubleshooting or repairing Alienware systems, particularly those with experience in graphics card installations and thermal management.

Tyler Wayne
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My father brought an Alienware Aurora 9700 after many years of service it's graphics card gave in. He replaced it with another but he applied to much thermal past which spilt off and fried the board. I don't know all the facts because he gave up on it a year ago. Today I took it out of cupboard and examined it, when I plugged it in, the power button started to glow
ImageUploadedByPhysics Forums1371150902.442206.jpg
but when I pushed it nothing happened, is this because if the damaged graphics card or could something else be wrong? Any help would be greatly appreciated.
 

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What are we looking at in the attached image? Is this a photo of the screen?
 
Yes that is a photo of the screen and the red light is the power button glowing, I'm not sure what the glowing blue light is.
 

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