Bug 'Contact' page broken

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The 'CONTACT' page is experiencing login issues across multiple browsers and operating systems, including Windows 10 and MacOS 14. Users report encountering a security error when attempting to log in, preventing access to the contact form despite entering the required information. The problem persists even after multiple attempts over weeks, indicating it is not a temporary server issue. Additionally, users are unable to verify their identity due to a repetitive verification process. A manual email option is suggested as a workaround for contacting support.
shea
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I have tried on different machines and browsers (Edge, Chrome, Firefox, Safari); the latest upgrade of Windows 10, as well as up-to-date MacOS 14.

When clicking the 'CONTACT' button in the footer bar, I do not seem to be logged in on that page. Trying to click 'LOG IN' in the header bar on that page gives the following error:

"Oops! We ran into some problems. Security error occurred. Please press back, refresh the page, and try again."

Additionally, regardless of the content entered into the 4 required fields ('Your name', 'Your email address', 'Subject', and 'Message'), the above error appears.

I have attempted this multiple times, with weeks in between attempts, and at different times of day, so I don't think it is just a laggy server issue.
 
Last edited:
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Shealen Fairchild said:
When clicking the 'CONTACT' button in the footer menu bar, I do not seem to be logged in on that page. Trying to click 'LOG IN' in the header bar on that page gives the following error:
Can you upload a screenshot? I don't think I have a "contact" link in my profile...
 
berkeman said:
Can you upload a screenshot? I don't think I have a "contact" link in my profile...
1714181851919.png

this is the footer bar i am referencing (scroll to the bottom of the page on any part of the website).
 
Shealen Fairchild said:
When clicking the 'CONTACT' button in the footer bar

berkeman said:
I don't think I have a "contact" link in my profile...
There you go again, off on the wrong foot. :oldlaugh:
 

You are not alone @Shealen Fairchild

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Verify you are human by completing the action below.​


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That blank line in the middle starts as: "Verifying you are human" "CLOUDFLAIR"

Then transitions to:
a checkbox labeled "Verify you are human"

Clicking in the box enters a Check Mark in it; then the process repeats ad nauseam.
 

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