12:00 There's lots to blame here but I am dumbfounded at the bad computer Human Interface Design. What I have heard at this news conference is that basically a screen comes up with Test or Alert buttons, the guy clicks Alert instead of Test. The program then says, Are you sure you want to do this? and he clicks OK. What? That's the barrier between Test and a REAL Alert in a possible life critical decision tree. Don't ever let a person just click OK on a really, really ,really bad screen option that could be fatal. Make them type: "I want to send a REAL ALERT" then make them enter a REAL security alert code from inside a sealed envelope that's never opened during a test. Two person controls help but two idiots still equals zero intelligence.