How can I fix my Android phone from hanging until it is rebooted?

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Discussion Overview

The discussion revolves around the issue of Android phones hanging or freezing, particularly when accessing websites. Participants explore potential causes, remedies, and experiences related to this problem, including the impact of hardware specifications and software behavior.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested

Main Points Raised

  • One participant notes that their phone hangs on various websites, with the progress bar often stuck at 98%, and wonders what is being cleaned out of the cache during a restart.
  • Another participant mentions experiencing similar issues, attributing them to weak signal areas.
  • A different participant suggests that the problem may be more prevalent in phones with low internal storage (≤ 16 GB) and low RAM, particularly in older devices, leading to abrupt freezes and reboots.
  • One participant shares their experience with Samsung repair, where a factory reset or motherboard replacement was suggested as potential solutions.
  • Several participants discuss different web browsers, with recommendations for Firefox or Chrome over Samsung Internet, and mention using Opera and Chrome.
  • Questions arise about whether the issue persists on home WiFi versus cellular data, and the age and Android version of the devices in question.
  • One participant proposes that memory leaks could be contributing to the problem, suggesting that a restart clears the heap and speculating on which OS or app might be responsible.
  • A later reply provides a link to Android's developer resources for investigating memory performance.

Areas of Agreement / Disagreement

Participants express varying experiences and hypotheses regarding the causes of the hanging issue, with no consensus on a single cause or solution. Some suggest hardware limitations, while others consider software factors, indicating an unresolved discussion.

Contextual Notes

Participants mention factors such as device age, RAM capacity, and the impact of different web browsers, but do not reach a definitive conclusion on the root cause of the issue. The discussion includes references to potential memory management problems without resolving the specifics.

anorlunda
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Just curious about this.

My Android phone gets stuck on many web sites (including PF). When stuck, the progress bar always says 98% or more done. Waiting 10 minutes does nothing. Being in strong or weak signal areas, does not seem to matter.

But after restart, the phone loads the same URL in 2-3 seconds.

I can restart often as a remedy, but I'm curious about why it is hanging.
What am I cleaning out of the cache that causes it to hang?
 
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Mine does this occasionally, but it always seemed tied to weak signal.
 
anorlunda said:
What am I cleaning out of the cache that causes it to hang?
I have seen people complain about this on other forums (like Android Enthusiasts Stack Exchange). And I have first-hand experience of this issue. It happens especially in the phones with comparatively low internal storage (≤ 16 GB) and low RAM, or which have been used for a long time (say three years or more). It's irritating because the device will abruptly freeze and then reboot while one is using it, which often results in loss of data as the apps do not get the opportunity to save changes to persistent storage as they are just killed suddenly, and no time is given for clean-up.

I have visited the Samsung repair shop more than once with this issue. Their remedy is to first do a factory reset, and if that doesn't help, they change the motherboard (with the internal storage and RAM).

I have never been able to trace the root cause of this issue. The cause may be subtle and related to the Android OS itself.
 
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What browser are you using? I recommend Firefox or Chrome over e.g Samsung Internet.
 
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pbuk said:
What browser are you using?
I use Opera and sometimes Chrome.
 
anorlunda said:
Waiting 10 minutes does nothing. Being in strong or weak signal areas, does not seem to matter.
Do you see the same problem whether you are on your home WiFi router versus just over-the-air with the cell towers?

What version of Android OS is on your phone currently? How old is the phone? My 8 y/o Android started progressively having more problems over the last year, and the OS was old enough that new app updates were not supporting it. I just got a new Pixel 6 to fix all of those aggrevations.
 
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berkeman said:
Do you see the same problem whether you are on your home WiFi router versus just over-the-air with the cell towers?
Yes, in fact the hang that motivated me to start this thread was on my home WIFI.

berkeman said:
What version of Android OS is on your phone currently?
The phone is only 1 year old. It updates Android automatically. 2GB RAM.
 
Wow, okay. Nevermind! :smile:
 
Okay, different idea. If you go to the following URL when things are working well and when you seem to be having trouble, do you see a difference?

https://fast.com/
 
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The theory that memory leaks gobble up the free RAM would seem to fit the symptoms pretty well. Restart clears the heap.

So which OS or app to blame? That's the hard part.

8GB of RAM rather than 2GB might make it less noticeable.

Software that could log free RAM might help me to diagnose. Is there an equivalent to Task Manager on Android?
 

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