I have finally re-entered the IT field yesterday

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SUMMARY

The discussion centers on an individual who has secured an IT internship at a local nonprofit organization, focusing on a mid-high-level desktop support role. The primary responsibility will involve imaging computers, a critical task in IT support. The participant has not worked in the IT field since 2017 and expresses excitement about re-entering the industry. The internship is set to begin as soon as the paperwork is completed.

PREREQUISITES
  • Understanding of desktop support fundamentals
  • Familiarity with computer imaging techniques
  • Knowledge of IT support tools and software
  • Basic troubleshooting skills
NEXT STEPS
  • Research computer imaging software options
  • Learn about best practices in desktop support
  • Explore IT support ticketing systems
  • Study troubleshooting methodologies for common hardware issues
USEFUL FOR

Individuals entering the IT field, aspiring desktop support technicians, and anyone interested in gaining practical experience in IT support roles.

LinuxMicrosoftMCSA
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Hi,
I just got an IT Internship at a local nonprofit. It sounds like it will be a mid-high-level desktop support position. I will be imaging computers and that's all I know so far. I start ASAP and they're processing the paperwork as I speak. Anyway, I haven't worked in IT since 2017 and now I have finally re-entered the field.
 
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