I need some good bargaining techniques

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Discussion Overview

The discussion revolves around negotiating a refund for a misdelivered textbook edition purchased online. Participants explore bargaining techniques and the implications of feedback systems in online marketplaces.

Discussion Character

  • Debate/contested
  • Technical explanation

Main Points Raised

  • One participant seeks advice on how much to negotiate for a partial refund after receiving the wrong edition of a textbook.
  • Another participant suggests leveraging feedback mechanisms, such as mentioning negative feedback or promising positive feedback, as a bargaining tactic.
  • A participant expresses confusion about the desire to keep the book while also wanting a lower price, questioning the seller's responsibility in this situation.
  • It is mentioned that Amazon has policies that might allow for a full refund plus shipping costs if the buyer chooses to return the item.
  • Some participants propose that if the buyer wants to keep the book, they should stop pursuing a discount.

Areas of Agreement / Disagreement

Participants express differing views on whether the buyer should pursue a partial refund while keeping the book. Some suggest negotiating for a lower price, while others argue against the fairness of that approach.

Contextual Notes

There are unresolved assumptions regarding the buyer's expectations and the seller's obligations, as well as the specific policies of the platform used for the purchase.

flyingpig
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I recently bought an ODE text (Fundamentals of Diff Eqtns - Nagle 8ed) a few days ago. The book came and it was the wrong edition (6ed). I contacted the seller and now he is willing to return a portion of my money

He mentioned at the end that "I think refund a portion of your money would be easiest. I don't need the textbook for anything so at least you can get some use out of it. The text cost me 18$ to post. How much is it worth to you?"

I paid $86 (including mailing fee) for the book, how much should I bargain to get the most out it for my book?
 
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How did you buy it? A mention of "negative feedback" (or on the flip side, a promise of positive feedback if the situation is resolved satisfactorily) can work sometimes. Of course, this is assuming you bought it from eBay or Amazon or the like.
 
No I am willing to keep it, but I just want it cheaper. I kinda accidentally gave him a + feedback. Because I didn't even realize it was the 6ed (the cover looks EXACTLY the same)
 
Did you buy it off ebay?
 
No I bought it from Amazon
 
flyingpig said:
No I am willing to keep it, but I just want it cheaper. I kinda accidentally gave him a + feedback. Because I didn't even realize it was the 6ed (the cover looks EXACTLY the same)

I'm confused. You paid for it, but it's not what you wanted. But you want to keep it, you just want it cheaper. How is that the seller's problem?
 
Last edited:
Amazon has some sort of promisary (sp?) agreement with their sellers. You could get a full refund + shipping cost if you wanted.
 
If you don't want it, return it for a refund. If you do want it, keep it and stop trying it on.
 

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