New upgrade - missing icons/images - Preview button dead

  • Thread starter Thread starter Tom.G
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The discussion centers on a recent upgrade that has caused missing icons and non-functional preview buttons in the forum's reply and new thread boxes. Users report that only the Sigma image appears, with other formatting options showing as placeholders. Clearing the browser cache and trying different user accounts revealed that the issue is likely local, as some users can see the icons without problems. A potential cause identified is a disruption in the CDN hosting the CSS files, which may have affected icon visibility. Ultimately, the icons returned for some users after troubleshooting, but the problem persists intermittently for others.
  • #31
I realized the icons are back after browsing the Electrical Engineering forum. Typically, I check my Alerts immediately after signing in and may respond to a few. That's when the icons are missing. Then to the EE forum. I responded to a few and realized the icons existed again. Will continue seeking correlations.
 
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  • #32
Tom.G said:
Yes, after bypassing a security warning of untrusted site. Three lines of comment and one very long line of text.

That might be the problem. Do you have custom security settings?
 
  • #33
Greg Bernhardt said:
That might be the problem. Do you have custom security settings?
If you consider a pop-up for un-trusted certificates to be 'custom', then yes. Most often when they occur I do an accept-this-time and continue. I just did the accept-one-time for:
maxcdn.bootstrapcdn.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is not trusted.

(Error code: sec_error_untrusted_issuer)


Then I came back to this thread and did a page refresh. The icons appeared. So you have found the (or a?) cause. Now the question is: Is it on my end so I must accept an untrusted certificate, on your end, or on bootstrapcdn.com; or some combination of them? At least there is now workaround!
 
  • #34
Tom.G said:
Is it on my end so I must accept an untrusted certificate, on your end, or on bootstrapcdn.com; or some combination of them?
You should not accept untrusted certificates, however, it's showing as valid to me. What browser are you using?
 
  • #35
Tom.G said:
Firefox 18.0.2.
That is from January 2013. I wouldn't expect a 5 year old browser to work properly with modern websites.
 
  • #36
Greg Bernhardt said:
You should not accept untrusted certificates, however, it's showing as valid to me. What browser are you using?
Tom.G said:
Firefox 18.0.2. Yea, I know, it's old. To upgrade, must replace OS; then there is $X,XXX's of applications to be upgraded. Stuck!
Many sites have started using a later version of encryption (TLS 1.2?) than this browser supports (TLS 1.0), so that might be contributing; although the usual error I get is either no compatible encryption, can not connect, or connection interrupted.
 
  • #37
Tom.G said:
Many sites have started using a later version of encryption (TLS 1.2?) than this browser supports (TLS 1.0), so that might be contributing; although the usual error I get is either no compatible encryption, can not connect, or connection interrupted.
I would bet this is the issue. Upgrade, it's easy :)
 
  • #38
It uses TLS 1.2, yes. That is a standard established in 2008.

How old does your OS have to be to not work with more recent versions of Firefox?
 
  • #39
mfb said:
How old does your OS have to be to not work with more recent versions of Firefox?
Win 7 is the oldest OS for the current FF 56.0.2
To work on XP, the newest FF version is 52

It's getting to the point I'll have to do something soon. I'll start the search/research for compatible plug-ins & add-ons to keep the features I use. Meanwhile, this system will ignore the security warning for https://maxcdn.bootstrapcdn.com/font-awesome/4.5.0/css/font-awesome.min.css. At leaast those elusive icons will be sticking around!

Thanks a bunch for sticking around for this journey. 'Tis appreciated!
 
  • #40
Tom.G said:
To work on XP, the newest FF version is 52
That is still much more recent than Firefox 18. And you probably shouldn't use XP (or older) on a computer with internet access.
 
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