Norton Antivirus 2003 stuck in update loop after subscription renewal

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DaveC426913
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Help! Norton does not support NAV 2003 any more. I am up-the-creek unless I can get some help.

I've got NAV 2003 v 10.01.13. I renewed the subscription about a month ago.

Just recently, whenever I open an email or Word, it warns me that my NAV is not up-to-date. I choose update and it does all its updating things (a dozen or so items) and reboots. Then it it warns me again, and I go through the process again - several times in fact. That was yesterday. today, it's gonig through it again.

What's wrong?

D.
 
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What? No takers?
 
contact norton? try updating not through nortons live update but via separate downloads. downloads.com hosts norton updates.

not sure what else but that's what i'd do..
 
fasterthanjoao said:
contact norton?
Please see original post: "Norton does not support NAV 2003 any more."

(Which means that Norton's solution is: "buy our new software".)
 
So, if you don't really want to waste any more money on NAV, well, Bittorrent should be the next place to have a glance at... :wink:
 
VietDao29 said:
So, if you don't really want to waste any more money on NAV
I certainly want to spend more money on NAV, that's why I paid for the subscription renewal. I just don't buy into their 2 year "planned obsolescence" gambit.
 
DaveC, have considered any of the free anti-virus software available?
Like AVG or Avast!

I use Avast, and I don't gave any problems with that. You also get free updates.

EDIT: I just realized that you renewed your subscription, so I guess free Anti Virus software won't help.
 
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I'd call and ask for customer service rather than tech support. Since you paid for your subscription and aren't getting what you paid for, tell the customer service person you want a refund if they won't offer support for what you've just paid for. If they don't want to support it and think you should be buying a new version, they shouldn't have taken your money to keep updating an obsolete version they won't actually update.