Hi I'm working on a project trying to analize the massive transportation system in Bogota (Colombia). I know that simulation tools are better in complex environments but I want to try some analytic tools. I was thinking how to model the process in which people wait for a Bus. But I dont know really how to model this process. Suposse the capacity of the BUS is 100 people. I was thinking of a system G/G/100/100. Am I correct? Can any one help me? Thank you.