Suspect Samsung phone, hard to really "wipe" it clean?

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Discussion Overview

The discussion revolves around concerns about thoroughly wiping a used Samsung phone to eliminate potential malware. Participants explore methods for ensuring the device is clean, including factory resets and flashing new images, while expressing varying levels of trust in third-party solutions and retail services.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested

Main Points Raised

  • One participant expresses distrust in a used phone and questions the effectiveness of a factory reset in removing malware, suggesting that flashing a new image may be necessary but complicated.
  • Another participant recommends visiting a retail store for assistance, noting that any mistakes would be the store's responsibility.
  • Concerns are raised about the possibility of retail stores installing their own malware during the cleaning process.
  • A participant suggests that while flashing may be unfamiliar to many, it is not inherently difficult and mentions TWRP as a preferable option compared to typical bloatware.
  • Another participant believes that a factory reset is likely sufficient for cleaning the phone, viewing the situation as a challenge to tackle.

Areas of Agreement / Disagreement

Participants express differing views on the effectiveness of factory resets versus more thorough methods like flashing a new image. There is no consensus on the best approach to ensure the phone is completely clean.

Contextual Notes

Participants mention varying levels of trust in third-party applications and services, highlighting concerns about potential malware installation. The discussion reflects uncertainty about the complexity and reliability of different cleaning methods.

Who May Find This Useful

Individuals considering purchasing a used phone, those concerned about device security, and users interested in technical methods for cleaning smartphones.

Spinnor
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My wife got a nice new used phone from a friend for me. Being paranoid I don't trust the phone. Google tells me that a factory reset will not necessarily rid the phone of possible evil malware. Further Google tells me there is a process "flash a new image on my phone bootloader mode" that should rid the phone of possible evil but it seems complicated. Anyone ever do such a thing and is it a hard process. One of the steps seems to rely on a third party app which seems like a non-starter to me (no trust, I do trust Samsung's website though).

My Galaxy S9 works great but the S22 ultra seems worth the work to wipe it clean.

Thanks for any advice.
 
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Here in the US, there are retail stores that sell cell phones of various brands. If you are in the US, find one that sells your make and, walk in & request they do it.
If they mess up, it is their problem as much as yours!

Cheers,
Tom
 
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Tom.G said:
Here in the US, there are retail stores that sell cell phones of various brands. If you are in the US, find one that sells your make and, walk in & request they do it.
If they mess up, it is their problem as much as yours!

Cheers,
Tom
The paranoid in my head says they will install their own malware. 😬
 
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Spinnor said:
Anyone ever do such a thing and is it a hard process.
Well, not really. It's just not familiar, for most people. Also, not always possible, sadly.

And, TWRP is considered fine. (Considerably more fine than the usual packages of bloatwares.)
 
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It should be easy to 100 percent clean your phone, I will grant you a reset probably gets you pretty close and is simple. My current phone was bought used through a 3rd party, it might have yuk in it? Maybe just a matter of taking it as a challenge and get to it. Thank you.
 
Spinnor said:
The paranoid in my head says they will install their own malware. 😬
Well, then don't drink that lemonade.

I guess you'll just have to brew your own. :wink:

Have Fun!
 
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