Tensile test machine and Extensometer -- connection problems

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The user is experiencing connectivity issues between a Tinius Olsen 602 tensile test machine and an Epsilon extensometer while conducting tensile tests on glass-fiber composites. Despite connecting the extensometer via an Ethernet cable, the software, Horizon, does not recognize it, leading to strain measurements being derived from crosshead displacement instead. Suggestions include reaching out to the technical support services of both Tinius Olsen and Epsilon for troubleshooting assistance. Proper guidance is essential for successfully integrating the extensometer into the testing process. Resolving this issue is crucial for accurate tensile testing results.
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I am using tensile test machine, Tinius Olsen 602 to conduct a tensile test for Glass-fiber composite. I am facing problem of using an extensometer from Epsilon (gage length is 25 mm).I have connected the extensometer to the tensile test machine(Tinius Olsen 602) through the ethernet cable but it is still not recognized by the software . the Software that belongs the machine is Horizon .could you please guide me towards the necessary procedures to conduct the tensile test with the extensometer.
Dear friends
i am using tensile test machine, tinius olsen 602 to conduct a tensile test for Glass-fiber composite. i am facing problem of using an extensometer from Epsilon (gage length is 25 mm). I have connected the extensometer to the tensile test machine(tinius olsen 602) through the ethernet cable but it is still not recognized by the software and the strain comes from the crosshead displacement. the Software that belongs the machine is Horizon . could you please help me out and guide me towards the necessary procedures to conduct the tensile test with the extensometer.

Any help you can give would be much appreciated.

khalid
 
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