SUMMARY
The discussion centers on a Windows ME computer experiencing multiple issues, including a sudden change in screen appearance resembling safe mode, the disappearance of Norton Antivirus, disconnection of the phone line upon connection, and loss of sound functionality. The user reports that several programs have also vanished, indicating potential malware infection or system corruption. Immediate troubleshooting steps are necessary to diagnose and resolve these critical issues.
PREREQUISITES
- Basic understanding of Windows ME operating system functionality
- Familiarity with antivirus software, specifically Norton Antivirus
- Knowledge of system restoration techniques in Windows environments
- Awareness of common symptoms of malware infections
NEXT STEPS
- Investigate Windows ME system restoration options to recover lost programs
- Learn how to perform a full system scan using Norton Antivirus
- Research methods to diagnose and fix sound issues in Windows ME
- Explore tools for detecting and removing malware on legacy systems
USEFUL FOR
This discussion is beneficial for computer technicians, IT support professionals, and users of legacy systems who are troubleshooting issues related to Windows ME and potential malware infections.
