Why do I have a gray thanks?

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Jolb
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So under my name at the top of Physics Forums I see "Thanks: x" for some value of x. But when I go to look at my thankses, I see x+1 thankses listed, but one thanks has a little gray icon next to it rather than the healthy green. Why did I not get credit for the gray thanks?

I initially thought it was because the thanker had too few posts but today I got a thanks from someone with <10 posts.
 
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Here's a snapshot of the necrotic gray icon.
 

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Hey Greg,

My Thanks counter at the top of the page is still too low by one. The boxes next to the thankses are all green now, but I still count one more in that list than what is reflected on the top right of the PF main page.

Sorry to keep bugging bout about this.