Any recent ASUS laptop users out there?

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Discussion Overview

The discussion revolves around issues related to opening the lid of ASUS laptops, specifically addressing concerns about stiffness and potential damage during the process. Participants share their experiences and suggestions regarding the mechanics of the laptop hinges and customer service interactions.

Discussion Character

  • Technical explanation
  • Debate/contested
  • Experiential

Main Points Raised

  • One participant inquires about how to open the lid without causing damage, noting that it seems jammed shut.
  • Another suggests checking for a slide latch or using a magnet to assist in opening the lid, while cautioning against strong magnets near the device.
  • Participants discuss the model A53E and share their experiences with customer service, with mixed opinions on its effectiveness.
  • Several participants mention that the hinges may be tight due to being new, with one noting that after repeated openings, the lid functions better.
  • There are suggestions to use oil or WD-40 to ease the hinges, though this remains unverified by others.
  • One participant expresses concern about exerting too much force and potentially cracking the screen, highlighting the tightness of plastic hinges.
  • Another shares their experience with a two-year-old ASUS laptop that still has a stiff lid but appreciates its reliability.
  • One participant advises trimming down preinstalled software to improve boot times, although this is not directly related to the lid issue.

Areas of Agreement / Disagreement

Participants generally agree that the stiffness of the lid is common, especially for new laptops, but there is no consensus on the best method to address the issue or whether it is due to magnetic latches or simply tight hinges.

Contextual Notes

Some participants mention uncertainty regarding the exact mechanism of the latch and the effectiveness of various suggested solutions, indicating a lack of clarity on the best approach to resolve the issue.

turbo
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A little help please... how do you open the lid without breaking anything? This thing seems jammed shut.
 
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There must be a slide latch on the front. The model number would help.

if its a magnetic latch then maybe a magnet would help. Beware of strong magnets near your machine though.

Lastly, if you look at it edge on do you see any latch pins between the cover and the keyboard. You might be able to use a thin screwdriver to move it and open the cover.
 
The model is A53E.
 
ASUS customer assistance is not assistance in the real sense of the word.
 
Thanks, all. got that sucker open.
 
you might try the magnet running it across either edge to see if its attracted to an inside magnet and maybe it will dislodge it enough to open.

You could also try different orientations like holding it upside down or on its side to see if the relieves the latch pressure. Apple laptops used to use magnetic latches that would get stuck. Some solutions were suggested here:

https://getsatisfaction.com/apple/topics/how_do_i_fix_the_latch_on_my_macbook_pro

beyond that I have no idea. I couldn't see from the online pictures of your model how the mag latch worked. Good luck.
 
Thanks again. I don't think it was a magnetic latch - just really tight hinges, and I didn't want to pry hard enough to crack the screen.
 
BTW, maybe I just got lucky, but the customer-service rep that I got could actually speak understandable English. I haven't had that good fortune with Dell reps.
 
After opening and closing the lid a few times, things seem OK. Just too new, too tight, I guess. I hate risking damage to new gear by using brute force.
 
  • #10
maybe you need to oil it or use wd40.
 
  • #11
It seems OK now, after opening and closing it a few times. I just didn't want to exert too much force and crack the screen. It's surprising how tight plastic hinges can be.
 
  • #12
turbo said:
It seems OK now, after opening and closing it a few times. I just didn't want to exert too much force and crack the screen. It's surprising how tight plastic hinges can be.

Yeah it just needs to be "broken in" :)
 
  • #13
Greg Bernhardt said:
Yeah it just needs to be "broken in" :)
I just didn't want to "break" anything in the process. That sucker was tight, and I didn't want to pull hard enough to crack that screen.
 
  • #14
It's OK now.
 
  • #15
My wife calls it "her" computer, but she demanded that I buy it when the yearly bonuses were announced, so I could still have a PC when the power goes out here (often).
 
  • #16
It is always tight the first time.

These days it goes smoothly.

Model UL80VT.
 
  • #17
Turbo,

My ASUS Laptop is two years old, and the top with the screen still opens stiff, I am kind of glad it does. It has been reliable as a rock, nothing spilled on the keyboard, etc... One thing you may want to do is go into config.sys from the run menu and turn off a bunch of preinstalled ASUS crap they send with it, I only have about five startup programs in the list, same for servies as well, that can get tricky because of one or more services can depend on others and no hierarchy tree exists to tell you what is what. I have that trimmed to the low 40 count as well, once that is done it should boot and run in 30 - 40 seconds. Good luck.

Rhody...
 

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