Can someone help with mathcad 13 not running

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    Mathcad Running
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Discussion Overview

The discussion revolves around a participant's issue with Mathcad 13 not loading on their Windows XP system, which is critical for completing a homework assignment due soon. Participants share troubleshooting suggestions and offer assistance.

Discussion Character

  • Technical explanation
  • Homework-related
  • Debate/contested

Main Points Raised

  • A participant reports that Mathcad 13 fails to load after installation and activation, despite attempts to reinstall and run a virus scan.
  • Another participant suggests checking the task manager to see if Mathcad is running and to end the task if it is.
  • There is a recommendation to reboot the computer as a potential solution.
  • One participant proposes running Windows in safe mode as a last resort to access Mathcad and print the assignment.
  • Another participant offers to help by converting the Mathcad file to JPEGs if the original poster sends the file via email.
  • The original poster expresses uncertainty about the task manager and plans to try closing processes and safe mode.
  • After receiving an extension from the professor, the original poster plans to contact tech support for further assistance.

Areas of Agreement / Disagreement

Participants generally agree on troubleshooting steps, but there is no consensus on the exact cause of the issue or the most effective solution, as multiple approaches are suggested.

Contextual Notes

The discussion does not resolve the underlying problem with Mathcad, and there are limitations regarding the specific technical details of the software and system compatibility.

Who May Find This Useful

Users experiencing similar technical issues with Mathcad or those seeking troubleshooting advice for software problems on Windows XP may find this discussion relevant.

Number2Pencil
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My professor told us he wants all our work done in mathcad, so I buy the program, load it, get it activated, do my homework, and save. Today I try to load it to print it, and the darn program will not load. It gives me an hourglass for a few seconds, then the hourglass goes away and it never loads the program.

I tried reinstalling it and running a virus scan, didn't help. I'd call the tech support but they're closed for the weekend. It's due monday morning so I'm in a jam.

Anyone experienced a problem like this before and know what to do?
 
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btw I'm running Windows XP
 
Might need to use the phone-a-friend lifeline, I doubt your prof will believe that your mathcad wasn't working.

You of course tried rebooting right?

Press and hold ALT-CNTRL-DEL and check the processes tab. Does it say that mathcad is running? If so, click on it and "end task" and try running it again. I hope this helps. (Post this kind of thread in the technology or computer forum next time).
 
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Oh, if nothing else works, try running it in safe mode. Might have a chance of getting it to run there, and thus you could at least get your assignment printed before monday and then call tech support at that point.

Do you know how to run windows in safe mode?

EDIT: If you are already done your work, send me the mathcad file and I will get someone to save the pages as jpegs, and then I could send them back to you. It would be no risk to you of course since I don't think there is any risk of me stealing your homework... lol. I know someone who has MATHCAD on MSN right now, so I could do it if you want.
 
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Nothing on the task manager processes is obviously mathcad...it might have a strange file name though so I'll try closing a few out

then I'll try the safe mode

If all else fails: PM me your email address so I can send you the file (thank you very much BTW)
 
No problem at all, I hope that safe mode works. If not, I sent you a PM with my email.

Glad to help.
 
I emailed the professor and amazingly got a response, he's given me extra time for the homework due monday to get the mathcad problem worked out. So I guess I'll give the tech support a hollar.

man I lucked out this time
 

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