Characteristics of Good Innovations/Systems

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Discussion Overview

The discussion revolves around the characteristics that define a good innovation or system, exploring various aspects such as reliability, usability, cost, and market understanding. Participants examine the criteria that contribute to the effectiveness and acceptance of innovations in both professional and entertainment contexts.

Discussion Character

  • Exploratory
  • Technical explanation
  • Conceptual clarification
  • Debate/contested

Main Points Raised

  • Some participants suggest that a good system must work reliably, emphasizing that a lower-performing but stable system is preferable to a high-performing but unreliable one.
  • Innovation should address operational problems effectively, with a focus on user interface and usability, as illustrated by comparisons between software like Corel Draw and Adobe.
  • There is a caution against pursuing innovation for its own sake, as unproven technologies may not meet practical needs.
  • The life cycle of a product should be appropriate to its application, with examples drawn from companies like Sony.
  • Cost and pricing are critical factors; technically sound systems can fail if they are prohibitively expensive, necessitating innovative design and project management.
  • Marketing strategies must consider both current and emerging market trends, requiring in-depth industry knowledge.
  • Participants note that the quality of the team behind a system is vital, highlighting the need for a mix of experience and innovative thinking.
  • Good tools are important, but there is a warning against excessive investment in tools that may not yield proportional benefits.
  • Styling is described as a complex interplay of functionality and aesthetics, with practical implications for design choices.
  • Weight is discussed as a significant factor affecting costs and design, with considerations for materials and power consumption.
  • Repairability and testability are highlighted as often overlooked aspects that are crucial for practical use and maintenance of systems.

Areas of Agreement / Disagreement

Participants express a range of views on the characteristics of good innovations and systems, with no clear consensus on which factors are most critical or how they should be prioritized.

Contextual Notes

The discussion reflects a variety of assumptions about what constitutes reliability and usability, and how these concepts may differ across different applications and industries. There are also indications of varying definitions of innovation and its role in system design.

Who May Find This Useful

This discussion may be of interest to professionals involved in product development, innovation management, and systems engineering, as well as those studying market dynamics in technology sectors.

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What are the characteristics of a good innovation/ system?
 
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Good

Good question but a little hard to define. Some people thought that the Sony beta video tape system was great -- quality -- reliability -- resolution etc etc. and yet it was dumped -- why ? Sometimes it's summed up as
could not record 5 hours of shlock TV !

Seriously this question I believe may be divided in two
1) professional
2) entertainment -- I will leave that one alone

a) It should WORK and do so reliably -- there is nothing worse than a system which you cannot rely on even if it's performance is a little less than you may hope -- a functioning 400 Mhz computer is a whole lot better than a 1 Ghz
device which continually crashes , loses data , etc.
However if there is a well defined specification to be met -- then that's what you must meet -- there's no point in going half way to the moon.

b) Innovation yes , that is it should solve operational problems in smart highly useable ways ( i.e. good user interface where required ) some people and or companies manage to do this others not , it is a mentallity like saying the company President drives his own company cars.
It's not always obvious an example is Corel Draw in which the 'object manager' is superb compared to Adobe and in complex drawing it's an absolute requirement -- it gives the impression that the Adobe people never use their own system.

c) Innovation for it's own sake NO , sometimes to be 'on the cutting edge' people use unproven technology , which goes back to a)
There is a lot of difference between research and development some mix the two due to lack of funding.

d) Life cycle , appropriate to application , Sony has this correct .

e) Cost / pricing
Very important , technically good systems can also be too expensive , this requires excellent design concepts , innovative solutions , both of which are very people dependent both in detail AND in project management or overview.

f) In conjunction with e) Marketing -- one must have a clear view of the market not just in the present tense but in the immerging sense , this requires detailed knowledge of what is going on within the relevant industry ( not guesswork or imagination ) and for some systems this means a very long term view ( say telephony or aircraft ).

g) Good System -- good people it's a soft but vital part of the equation
you need a mix of experience and innovative brash thinkers and someone to manage both.

h) Good tools -- although you can go overboard on this especially where a
a single tool may cost 100 K$ as in RF systems , a good workman makes sure his saw is sharp or at least has one available when needed.

i) Styling , another soft but important issue , this is not a simple question of 'art' but a complex issue of functionallity as well as aesthetics , I remember one case where the fact that a system box was purposely designed
for easy of entry to small commercial aircraft made a huge difference in shipping costs.

j) Weight -- seems inocuous enough -- weight costs money in all sorts of ways and one thing in particular which adds weight is power consumption.
This is also an area of innovation -- how do you remove weight by design
even if the system will never be moved , it's a matter of materials , power supplies , heat dissipation and so on , shipping costs , and material storage .

k) Repairability and testability
Often the last thing on the engineers mind in development , but a major factor in practical use and production , ideally it should be a simple thing to verify system status and identify problems , obviously it helps if the system is partitioned into well defined sub systems which can be independantly dealt with -- tested replaced upgraded etc. but this is very application dependent
in the consumer area they hardly care.

These are just a few thoughts there are a plethora of others . Ray
 
Last edited:
rayjohn01 said:
Good question but a little hard to define. Some people thought that the Sony beta video tape system was great -- quality -- reliability -- resolution etc etc. and yet it was dumped -- why ? Sometimes it's summed up as
could not record 5 hours of shlock TV !

Seriously this question I believe may be divided in two
1) professional
2) entertainment -- I will leave that one alone

a) It should WORK and do so reliably -- there is nothing worse than a system which you cannot rely on even if it's performance is a little less than you may hope -- a functioning 400 Mhz computer is a whole lot better than a 1 Ghz
device which continually crashes , loses data , etc.
However if there is a well defined specification to be met -- then that's what you must meet -- there's no point in going half way to the moon.

b) Innovation yes , that is it should solve operational problems in smart highly useable ways ( i.e. good user interface where required ) some people and or companies manage to do this others not , it is a mentallity like saying the company President drives his own company cars.
It's not always obvious an example is Corel Draw in which the 'object manager' is superb compared to Adobe and in complex drawing it's an absolute requirement -- it gives the impression that the Adobe people never use their own system.

c) Innovation for it's own sake NO , sometimes to be 'on the cutting edge' people use unproven technology , which goes back to a)
There is a lot of difference between research and development some mix the two due to lack of funding.

d) Life cycle , appropriate to application , Sony has this correct .

e) Cost / pricing
Very important , technically good systems can also be too expensive , this requires excellent design concepts , innovative solutions , both of which are very people dependent both in detail AND in project management or overview.

f) In conjunction with e) Marketing -- one must have a clear view of the market not just in the present tense but in the immerging sense , this requires detailed knowledge of what is going on within the relevant industry ( not guesswork or imagination ) and for some systems this means a very long term view ( say telephony or aircraft ).

g) Good System -- good people it's a soft but vital part of the equation
you need a mix of experience and innovative brash thinkers and someone to manage both.

h) Good tools -- although you can go overboard on this especially where a
a single tool may cost 100 K$ as in RF systems , a good workman makes sure his saw is sharp or at least has one available when needed.

i) Styling , another soft but important issue , this is not a simple question of 'art' but a complex issue of functionallity as well as aesthetics , I remember one case where the fact that a system box was purposely designed
for easy of entry to small commercial aircraft made a huge difference in shipping costs.

j) Weight -- seems inocuous enough -- weight costs money in all sorts of ways and one thing in particular which adds weight is power consumption.
This is also an area of innovation -- how do you remove weight by design
even if the system will never be moved , it's a matter of materials , power supplies , heat dissipation and so on , shipping costs , and material storage .

k) Repairability and testability
Often the last thing on the engineers mind in development , but a major factor in practical use and production , ideally it should be a simple thing to verify system status and identify problems , obviously it helps if the system is partitioned into well defined sub systems which can be independantly dealt with -- tested replaced upgraded etc. but this is very application dependent
in the consumer area they hardly care.

These are just a few thoughts there are a plethora of others . Ray
Good job, and How do you understand the word " Reliability " ? Do you know how much it influence the system?
 
Reliability is a complex question -- in simple systems it is often ignored since modern components which are used in many different applications are themselves very good.
However for complex systems this is a matter of statistical analysis using components which are characterised to mean time to failure under given conditions.
Often in practice systems are 'burnt in' meaning they are stressed at temperature for a time to weed out 'weak' components.
However the ultimate meaning has to do with application ( and therefore design)
a nuclear power control circuit is a little different from your average PC and is treated differently.
This is a serious subject dealt with by specialists.
Ray.
 
Let's not forget about 5S and ISO!

Very important parts good system. You have to have organization and documentation and following the guidelines laid out in these two systems will help to achieve that.
 

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