Funny Computer Tech Support Stories: Learn & Laugh

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The discussion features humorous anecdotes from tech support experiences, highlighting the misunderstandings and misconceptions users often have about technology. One story recounts a caller who mistakenly used a CD-ROM drive as a cup holder, leading to a broken device and confusion for the tech support representative. Another anecdote involves a woman who misinterpreted a question about running her printer under "Windows," thinking it referred to her physical location. Additionally, a tech support scenario illustrates a customer’s refusal to follow instructions involving the keyboard. The thread emphasizes the sometimes comical lack of tech knowledge among users, with contributors sharing personal experiences that reflect similar levels of confusion.
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Linky: http://www.clasbey.com/Jokes/computer_use.htm

11. True story from a Novell NetWare Sysop:

Caller: "Hello, is this Tech Support?"

Tech: "Yes, it is. How may I help you?"

Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"

Tech: "I'm sorry, but did you say a cup holder?"

Caller: "Yes, it's attached to the front of my computer."

Tech: "Please excuse me. If I seem a bit stumped, it's because I am. Did you receive this as part of a promotional at a trade show? How did you get this cup holder?

Caller: It came with my computer. I don't know anything about a promotion. It just has '4X' on it."

At this point, the Tech Rep had to mute the caller because he couldn't stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder and snapped it off the drive.

12. A woman called the Canon help desk with a problem with her printer. The tech asked her if she was running it under "Windows." The woman responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."

13. Tech Support: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."

Customer: "I don't have a 'P'."

Tech: "On your keyboard, Bob."

Customer: "What do you mean?"

Tech: "'P' on your keyboard, Bob."

Customer: "I'm not going to do that!"
 
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These jokes are interesting, though I think some of them are a little bit exaggerated, like joke #4.
 
Some people ARE actually this clueless about technology. I speak from experience. Nuff said.
 
A woman once asked me if I knew why her new air conditioner wasn't working. She had it sitting on her kitchen table; cold air was blowing out of one end, and hot air out of the other. I told her it was working just fine.
 

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