Massive intenet outage in Western US

  • Thread starter jim mcnamara
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In summary, a CenturyLink outage on December 27, 2018 affected a large area and also impacted other providers due to line sharing. The cause of the outage was initially unknown, but it was later reported to be a bad networking card in Colorado. There were also reports of a cyber attack happening at the same time, but it is unclear if the two are related. The outage map showed the affected areas to be isolated to individual cities, but it is believed to be much larger. This event has drawn comparisons to a similar outage in 1987 caused by a software bug in a new OS update for AT&T network machines. In Boston, a man was unable to call 911 due to the outage, but was able to
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jim mcnamara
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https://downdetector.com/status/centurylink/map/

Century link affected a large area. Verizon and other providers were also affected to to line sharing/piggy-backing.
 
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  • #3
Santa took out some lines while heading back home.

The map shows it to be isolated to individual cities although I imagine its much bigger than that.

Kind of reminds me of the 1987 ATT outage which took out the whole East coast of the US. It was a software bug in a new OS update for ATT network machines. Two things happened:

1) The ATT phone server would overload, transfer phones to the next one in line and reboot.
2) During the reboot, if any call came in it would reboot again creating network fibrillation where servers were caught in an endless reboot cycle.

At least that's how I remembered it was presented at the time by a shamefaced AT&T.

However, this very long article suggested the initial cause was that the AT&T technicians were attending a class about power failures and how to handle them with no one manning the network room to hear the actual alarms that the system was running on emergency battery power.

http://www.mit.edu/hacker/part1.html
 
  • #4
I just received notice that there was a cyber attack around the same time.
They also said that there was still no claimed cause for the phone/internet outage, but I checked, and it appears to have been "a network card"?
Is that possible?

Report: Huge CenturyLink outage caused by bad networking card in Colorado
BY TOM KRAZIT on December 29, 2018 at 3:44 pm

Outage Start: December 27, 2018 08:40 GMT [Thursday]​

Not sure if the cyber attack is related or not.

Foreign cyberattack hits Los Angeles Times, Tribune newspapers across the country, triggering delays and distribution problems
By TONY BARBOZA, MEG JAMES and EMILY ALPERT REYES
DEC 29, 2018 | 7:30 PM

The attack seemed to have begun late Thursday night...

Kind of suspicious though, being so close together.
 
  • #5
An outage map as of December 28, 2018
181228-centurylink-outage-map-cs-1101a_3a6a4361edc1e9fdee433521a46b27ee.fit-760w.jpg

A CenturyLink outage map on Dec. 28, 2018.Downdetector.com

And, in the vein of "New and Shiny" ≠ "Best"

In Boston, a man tried to call 911 with his cell phone to report a house fire on Friday but it didn't work due to the outage, according to Boston fire spokesman Mark Sanders.

That man was quick to pull an alarm on one of the city's old-fashion, street-side alert boxes at 5:14 a.m. ET, officials said. That sent a Morse code to dispatchers, telling them help was needed near box 1212 at the corner of Cooper and Endicott Streets in the old, densely populated North End neighborhood.

Response to 94 Endicott St. North End at approx. 5:14 AM for a building fire. Smoke showing on arrival. Fire was quickly extinguished. Because of today’s 911 outage the resident pulled the fire box. Fortunately, our fire box system has been operational since 1852. No injuries. pic.twitter.com/Pg69ksPqDo

— Boston Fire Dept. (@BostonFire) December 28, 2018
"It was a small fire that we were able to put out, but it could have been much worse" had the man not reached for the manual alarm, Sanders said.

There are still 1,249 such boxes still operating in Boston, using battery power and copper wiring that's not dependent on any utility company.

"There are people new to Boston who don't realize those still work and assume they're just there for historical purposes," Sanders said. "Back in 1852 (when the first boxes were erected), this was high technology."


(above from https://www.nbcnews.com/news/us-new...enturylink-wake-nationwide-911-outage-n952681)

Cheers,
Tom
 

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1. What caused the massive internet outage in Western US?

The main cause of the massive internet outage in Western US was a fiber optic cable cut. This cut disrupted the flow of data and caused the outage.

2. How long did the internet outage last in Western US?

The internet outage in Western US lasted for approximately 4 hours. This time frame may vary depending on the specific location and internet service provider.

3. Were any specific areas or cities affected by the internet outage in Western US?

Yes, the internet outage in Western US primarily affected the states of California, Oregon, Washington, and parts of Nevada. Some cities that experienced the outage include Los Angeles, San Francisco, Seattle, and Las Vegas.

4. Was this a planned or accidental internet outage in Western US?

This was an accidental internet outage in Western US caused by a fiber optic cable cut. It was not a planned outage by any internet service provider or company.

5. What measures are being taken to prevent similar internet outages in the future?

Internet service providers are working to improve the resilience and redundancy of their networks to prevent similar outages in the future. They are also implementing better monitoring systems to quickly identify and address issues like fiber optic cable cuts.

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