I saw a regretful message today: "I wanted to post a link here to my thread [..] but that has been deleted by moderation. My thread [..] is locked for no reason and I am not allowed to make a link to that thread. Therefore I consider my presence on this forum as a waste of time, so I have asked moderation to close my account. Even if they don't, I consider my particitation as terminated." Moderation can be very displeasing and can even hurt; sometimes it can't be helped. But participants may need a thick skin or they could leave as a result; once I almost quit this forum because a moderator ended threads with personal attacks. What is done to remind moderators of being civil and tactful, or perhaps train them in this important matter? It's impossible to please everyone at all times, but with applied psychology unnecessary bad feelings can be avoided.