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William Thompson
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I can help if anyone has problems with computer viruses. I once worked at a Microsoft Call center for this sort of thing.
bao_ho said:my computer is generating a lot of error messages lately. it even tries to send a report over the internet on each account. the error is related to a program called windows xp sp2. i can't seem to find anything the the add/remove list for windows xp sp2? how can uninstall that program?
As an MS employee, it is important to regularly update your operating system and install security patches. It is also recommended to have a reputable anti-virus software and to be cautious when opening emails or downloading files from unknown sources.
If you believe your PC has a virus, it is important to immediately disconnect it from the internet and run a full virus scan. If the scan detects a virus, follow the recommended steps to remove it. It is also a good idea to change any passwords that may have been compromised.
In most cases, a virus can be removed without losing any data. However, if the virus has caused significant damage to your system, some data may be lost. It is always a good idea to regularly back up your important files to prevent data loss in case of a virus attack.
Some common signs of a virus on your PC include a slow and unresponsive system, frequent pop-up ads, unexpected crashes, and changes to your homepage or search engine. If you notice any of these signs, it is important to run a virus scan as soon as possible.
While it is impossible to guarantee complete protection from viruses, there are steps you can take to minimize the risk. These include regularly updating your operating system and anti-virus software, being cautious when opening emails and downloading files, and avoiding suspicious websites. It is also recommended to have a backup plan in case of a virus attack.