Phone Not Working Inside House: DSL Still Functional?

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Discussion Overview

The discussion revolves around a user's issue with their phone not working inside their house while their DSL connection remains functional. Participants explore potential causes and solutions related to the phone's connectivity, focusing on the distinction between external and internal wiring issues.

Discussion Character

  • Exploratory
  • Technical explanation
  • Debate/contested

Main Points Raised

  • The user reports that the phone works outside but not in any jacks inside the house, suggesting a possible issue with internal wiring.
  • Some participants inquire about the functionality of the DSL connection and suggest checking similar threads for additional insights.
  • One participant mentions that previous experiences with DSL tech support involved sending a signal down the line to resolve similar issues.
  • Another participant suggests that there may be a short in the inside wiring if all devices are unplugged and the issue persists.
  • The user later notes that the phone began working again after two days without any intervention from DSL support, indicating an unpredictable resolution.

Areas of Agreement / Disagreement

Participants do not reach a consensus on the cause of the issue, with multiple theories regarding the internal wiring and the role of DSL tech support being discussed. The situation remains unresolved as the user's phone functionality returned without clear explanation.

Contextual Notes

There are limitations in the discussion regarding the assumptions about internal wiring conditions and the specifics of the user's setup, which are not fully detailed. The resolution of the issue is also not clearly understood, as it occurred without direct intervention.

Who May Find This Useful

Individuals experiencing similar issues with phone connectivity in relation to DSL services, as well as those interested in troubleshooting telecommunications problems.

begreen
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Phone No Dial Tone DSL Works?

Hi I am new to the forum and found you by googling my problem and found someone named Ray on the forum who had something similar happen a few years ago but not the same. Here is the issue:

Phone works outside the house plugged into the box.
Phone doesn't work in any of the two jacks in the house. When I uplug DSL and hook phone up in that jack doesn't work. I can't call out just hear open line no dial tone. When someone calls me they get busy signal, (a friend tried after I asked them (via email) to call me) I only have one dsl hooked to computer and one phone in the house, nothing else. The Phone is not defective, it works at the box outside on the side of the house.
Any ideas?
 
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Does your DSL work? Did you check the other similar threads at the bottom of this page?

The last time that happened when I called DSL tech support, they cleared it by sending a signal down the line.
 


Yes, my DSL works just fine, I have been online all day. It is just the phone that does not. When someone calls me they get busy signal. I just hear dead air when i try to call out. Phone works great at the box outside the house, but I'd like to be able to use it indoors, since it is pretty cold out there this time of year.
 
Last edited:


begreen said:
Yes, my DSL works just fine, I have been online all day. It is just the phone that does not. When someone calls me they get busy signal. I just hear dead air when i try to call out. Phone works great at the box outside the house, but I'd like to be able to use it indoors, since it is pretty cold out there this time of year.
What did your DSL tech support people say?

Did you unplug EVERYTHING, icluding the DSL and then have someone call? If you did, sounds like a possible short in your inside wiring.
 


I forgot to close this thread. The phone began working of it's own accord two days after, with no help from DSL people. They wanted to charge about 100.00 to come out and look at it. Glad I waited. The DSL never went down throughout the whole bizarre incident.
 

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