Phone Not Working Inside House: DSL Still Functional?

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The issue discussed involves a phone that does not work indoors while DSL service remains functional. The phone operates correctly when connected outside at the service box but fails to produce a dial tone when plugged into any of the two jacks inside the house. When attempting to make calls, there is only dead air, and incoming calls result in a busy signal. The user previously resolved a similar issue by contacting DSL tech support, who sent a signal down the line. However, in this instance, the problem resolved itself after two days without intervention from tech support, despite the user considering a service visit that would incur a fee. The ongoing functionality of the DSL service throughout the issue suggests that the problem may have been related to the internal wiring rather than the DSL connection itself.
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Phone No Dial Tone DSL Works?

Hi I am new to the forum and found you by googling my problem and found someone named Ray on the forum who had something similar happen a few years ago but not the same. Here is the issue:

Phone works outside the house plugged into the box.
Phone doesn't work in any of the two jacks in the house. When I uplug DSL and hook phone up in that jack doesn't work. I can't call out just hear open line no dial tone. When someone calls me they get busy signal, (a friend tried after I asked them (via email) to call me) I only have one dsl hooked to computer and one phone in the house, nothing else. The Phone is not defective, it works at the box outside on the side of the house.
Any ideas?
 
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Does your DSL work? Did you check the other similar threads at the bottom of this page?

The last time that happened when I called DSL tech support, they cleared it by sending a signal down the line.
 


Yes, my DSL works just fine, I have been online all day. It is just the phone that does not. When someone calls me they get busy signal. I just hear dead air when i try to call out. Phone works great at the box outside the house, but I'd like to be able to use it indoors, since it is pretty cold out there this time of year.
 
Last edited:


begreen said:
Yes, my DSL works just fine, I have been online all day. It is just the phone that does not. When someone calls me they get busy signal. I just hear dead air when i try to call out. Phone works great at the box outside the house, but I'd like to be able to use it indoors, since it is pretty cold out there this time of year.
What did your DSL tech support people say?

Did you unplug EVERYTHING, icluding the DSL and then have someone call? If you did, sounds like a possible short in your inside wiring.
 


I forgot to close this thread. The phone began working of it's own accord two days after, with no help from DSL people. They wanted to charge about 100.00 to come out and look at it. Glad I waited. The DSL never went down throughout the whole bizarre incident.
 
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