Vic Sandler
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Aside from the negative media exposure, there is another practical reason to shut down the site. Those 834's are coming out wrong. It must be a heavy burden on the insurance companies to have to call each of 27000 customers and verify the information it contains. If the logjam breaks and a flood of applications comes through, it will become prohibitively expensive to verify. They should shut down the site until at least that part of the program starts to work.russ_watters said:Why hasn't he pulled down the website to get it out of the media while it is being fixed?
Technically speaking, I'm more like a beta-tester than a troubleshooter. If I were a real beta tester, I would have a contact to report the bugs to. They would expect me to provide a recipe for reproducing the bug and any error messages that appear. The result would be a bug ticket that would be assigned to a programmer. As far as I know, there is no place for end users to submit that kind of information.russ_watters said:Does he need Vic to troubleshoot the website for him?